What are the responsibilities and job description for the Chief of EMS & Special Operations position at CHARLES COUNTY GOVERNMENT?
Summary
Essential Job Functions
Oversees the daily operations of the Emergency Medical Services Division in accordance with Federal, State, and County laws, regulations, policies and procedures.
Oversees the ordering of inventory and record keeping of controlled dangerous substances according to standards set by the federal code and the State of Maryland.
Supervises and evaluates performance of full-time and part-time staff.
Establishes, implements and monitors departmental goals, objectives, policies and procedures.
Provides leadership, planning direction and develops long and short-range goals for Charles County's EMS Division.
Establishes policies and procedures to ensure compliance with licensing and certification requirements for the County's Emergency Medical Service Division employees.
Participates as a working member of the County's Incident Management Team.
Assists the Director of Emergency Services in emergency response and mutual aid negotiations.
Analyzes and interprets statistical data to evaluate the strengths, weaknesses, and overall effectiveness of the County’s Emergency Medical Services (EMS) system. Researches grant opportunities for the Department of Emergency Services.
Assists in the preparation of and administration of budgets for the Emergency Medical Services Division.
Attends meetings, conferences, workshops and training sessions, as needed.
Investigates complaints against personnel, makes determinations and provides recommendations to the Director of Emergency Services and the Director of Human Resources on disciplinary actions.
Responds to citizen questions and inquiries in a courteous and timely manner.
Coordinates with local law enforcement agencies on various issues concerning Emergency Medical Services.
Coordinates with State and Local Health Departments on various health concerns/issues.
Staffs the Emergency Operations Center in the event of natural and/or man-made disasters.
Coordinates EMS requests/activities with various civilian and governmental agencies.
Serves on various state and local EMS committees, as requested and/or needed.
Coordinates all activities associated with the EMS Fee for Service Program (to include but not limited to: third party Billing Agency, Medicare, Medicaid, Blue Cross/Blue Shield and other insurance carriers.
Qualifications, Knowledge, Skills, and Abilities
Bachelor's degree with a major in Fire, EMS, Public or Educational Administration, or Business Administration with a strong focus in leadership and five years of management experience within the field of Public Safety or an equivalent combination of education, experience and/or training.
Valid driver's license.
Must obtain CPR Certification within the first 6 months of employment.
National Incident Management System (NIMS) IS-100, IS-200, ICS 300, ICS 400, IS-700, IS-800, IS-2200.
Emergency Vehicle Operators Course (EVOC) or Certified Emergency Vehicle Operations (CEVO) within the first 6 months of employment.
Hazardous Materials Awareness certificate.
Charles County Government Leadership Academy certificate of completion within two years.
Special Requirements/Qualifications:
Must be familiar with and able to use the language/codes/jargon of various public safety agencies.
Must successfully pass a background investigation.
Must attend educational sessions as required.
Must be available on an on-call basis.
Must wear a uniform and safety equipment at times.
Must be able to travel, if required.
May work outside in inclement weather, including undesirable and hazardous conditions.
May work alone or in a large group under stressful or dangerous conditions.
May be subject to attend various meetings and events after normal business hours and on the weekends.
May work beyond the normal scheduled hours of work and in a stressful environment.
May work irregular duty assignments including nights, holidays, and weekends if necessary.
PLEASE NOTE: THIS IS A SAFETY SENSITIVE POSITION AND EMPLOYEES IN THIS POSITION ARE SUBJECT TO RANDOM DRUG AND ALCOHOL SCREENING.
Knowledge, Skills and Abilities:
Knowledge of the methods and procedures of managing Emergency Medical Services and Special Operations.
Knowledge of the laws, rules, safety practices and regulations governing the operation of Emergency Medical Services.
Knowledge of effective methods of supervision.
Knowledge of the Incident Management System used at the Federal and State levels.
Knowledge of the roles and responsibilities for the effective operations of an Emergency Operations Center.
Knowledge of Federal, State and local laws, regulations, policies and procedures for dealing with confidential and patient sensitive information.
Ability to prepare work schedules and manage staff effectively.
Ability to handle emergent and non-emergent situations safely and effectively and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and technology.
Ability to establish and maintain effective working relationships with others encountered in the work environment.
Ability to communicate effectively orally and in writing using both technical and non-technical language.
Ability to work under extremely stressful situations which result from a building fire, emergency medical and hazardous materials responses, including the responsibility for remaining calm and carrying out all duties with the recognition of the threat to life and property.
Ability to use logical and creative thought process to develop solutions according to written specifications and/or oral instructions.
Ability to operate a personal computer using standard and customized software applications appropriate for assigned tasks.
Additional Information
PHYSICAL DEMANDS
WORK ENVIRONMENT
Principal duties of this job are performed in a general office environment. Occasionally, work may be performed indoors or outdoors in emergency situations that may expose the employee to a variety of dangerous conditions, including inclement weather, hazardous materials, chemicals, smoke, and weakened or unstable structures. The employee may also be exposed to physically and mentally stressful situations, including trauma, illness, contagious diseases, extreme temperatures, and other hazardous environments.Department/Division: Department of Emergency Services/Emergency Medical Services
Pay Grade: 17E
FLSA Status: Exempt
Telework Eligible: Situational depending on needs in division
Reports To: Deputy Director of Emergency Services
Supervises: Assistant Chief of EMS
Assistant Chief of Special Operations
Assistant Chief of Training and Professional Development
BENEFITS SUMMARY
www.GovernmentJobs.com/Careers/CharlesCountyMD
Charles County Government PAYS 70% of cost: Blue Choice Advantage and HMO Open Access plans, including prescription and vision coverage. CareFirst and Delta for dental coverage.
Flexible Spending Account
Provides medical and dependent care options.
Supplemental Income Products
Accident Policy, Critical Illness Policy, and Hospital Indemnity Policy.
Long Term Disability Insurance
No charge to employee. The benefit pays 60% of salary at date of disability, up to $5,000/month.
Life Insurance
No charge to employees (valued at 1.5x the annual salary, not to exceed $250,000). Supplemental insurance and dependent life insurance are available for an additional cost. Term and whole life policies available.
Pension Plan (Defined Benefit Retirement Plan) 401(a) Plan — Must work minimum 37.5 hrs/week. Participation is mandatory.
Deferred Compensation Plan
457(b) Governmental Plan — Available to all employees, regardless of hours worked.
Employee Leave
- Charles County Government full-time employees earn annual, sick, and paid time off (PTO).
- The County currently recognizes 20 paid holidays throughout the calendar year.
- Away from work programs like paid parental leave and FMLA are available to employees.
Transfer of Sick Leave
New hires may be eligible to receive credit for up to 400 hours of sick leave from their previous employer when they begin employment.
Work Schedules
- Most work weeks are 37.5 hrs, and some positions may offer the opportunity for flexible work schedules or allow telework.
Additional Fringe Benefits
- Tuition Reimbursement for full-time employees upon completion of probation period
- Discounted, Onsite Childcare at a County Government facility.
- House Keys 4 Employee Program offers assistance to full-time employees who are first-time homebuyers.
- Free, Employee Wellness Programs
- Legal Resources (prepaid benefit)
- Pet Insurance
- Employee Assistance Program (free, short-term counseling)
Benefits eligibility is for employees who work 30 hours or more per week unless otherwise noted. Effective: March 1, 2026
Salary : $114,082 - $199,644