What are the responsibilities and job description for the Care Management Specialist position at Charles B. Wang Community Health Center?
Full-Time Care Management Specialist
Reports to: Manager, Care Management Services
Queens/Manhattan, New York
United States
Responsibilities
Reports to: Manager, Care Management Services
Queens/Manhattan, New York
United States
Responsibilities
- Identify the targeted risk population per PCP referral, risk stratification, and patient lists
- Handle case management assignments, review case progress in accordance to center guidelines
- Coordinate patient care through ongoing collaboration with PCP, patient/family, community, and other members of the health care team. Foster a team approach and include patient/family as active members of the team
- Create and update personalized health care plans for patients by assessing patient’s wellness, needs, preferences and ability to utilize the care plans
- Communicate and establish effective working relations with care team
- Advocate and work with patient and patients’ family to achieve treatment goals
- Educate patients and caregivers about their health care plan and health care options
- Conduct regular follow-ups with patient to evaluate progress, ensure continuity of care and promote optimal health outcomes
- Summarize report relevant to care management activity
- Maintain care management documentation in electronic health records
- Establish linkage to external social services programs, specialist services and payer’s care management services
- Participate in clinical service team meeting/activities
- Update knowledge base relevant to service population
- Perform other duties as assigned
- Bachelor’s degree (health care related preferred)
- Bilingual in English and Chinese (Mandarin and Cantonese) required
- Capacity for working on weekends required
- Experience in health care setting preferred
- Motivated individual able to work in a team and be self-directed
- Strong interpersonal and communication (written and verbal) skills
- Basic computer skills
- Salary: $40,000.00 - 46,000.00 per year
- Medical insurance
- Employer-paid dental, vision, disability and life insurance
- 403(b) retirement savings plan
- Flexible spending accounts for transit, parking, health and dependent care
- Paid time off (28 days for the first year of employment)
- Employee Assistance Program
- Employee Discount Programs
- Tuition reimbursement for eligible employees, and
- The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program
Salary : $40,000 - $46,000