What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Charity Moore - State Farm Agent?
Position Overview
State Farm Insurance Agent located in Beaumont, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Charity Moore - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Salary plus commission / bonus
Paid time off (vacation and personal / sick days)
Flexible hours
Valuable experience
Growth potential / Opportunity for advancement within my agency
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Property and Casualty license (must be able to obtain)
Property and Casualty license (must have currently)
Account Representative - State Farm Agent Team Member
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