What are the responsibilities and job description for the Technical Sales Engineer position at Chardon Tool?
About Chardon Tool:
Chardon Tool is a manufacturer of high-quality natural and synthetic diamond tools for rotogravure and ultra-precision machining applications worldwide. As a global supplier of the world's finest ultra-precision natural and synthetic diamond tools, Chardon Tool is recognized today as a worldwide leader for its unique combination of knowledge, craftsmanship, advanced manufacturing processes and its passion for dedicated customer service.
Job Duties & Responsibilities:
-Learn about the types of tools sold by Chardon tool; and the application of these tools by our customers. -Participate in customer meetings by telephone to assist with design; and to assure manufacturability.
-Technical expertise that would allow you to provide customers with problem solving skills, the ability to design and engineer new tools or evaluate and improve existing designs or tools.
-Work with Engineering and Manufacturing to determine how all available capabilities can be utilized to reduce cost, improve customer service (on-time delivery), and achieve quality objectives.
-Use Solid Works to create 3D models and 2D prints for cutting tool designs and costing.
-Utilize SalesForce.com to prepare and send quotations to customers and to follow up and maintain customer relations.
-Grow sales year over year by prospecting new customers, closing deals, and deepening relationships with current clients
-Order entry using E2 shop ERP system
-Travel to customer locations, estimated 20% domestic and 5% abroad, to learn about and provide insights in the application of our tools. (current circumstances may not allow for travel to customer locations)
-Attend trade shows to represent Chardon Tool. Organize and prepare all materials and planning for the shows.
Others as needed
Preferred Qualifications:
Degree in a technical or business field. Engineering would be a plus.
Experience calling on potential customers and developing customer relationships
Outgoing, Proactive personality
Experience with cutting tools, machining, or high precision components is helpful
Geometric dimensioning and tolerance (GD&T)
E2 shop or similar ERP system
Solid Works CAD at an Introductory or higher level
Proficient in Microsoft office
Mechanical aptitude and problem solving skills
Communication skills and a team-oriented approach
Ability to travel both domestic and abroad