Account Receivable and Collections Specialist

*Please note this is a temp to perm role*

Charcuterie Artisans is looking for an experienced Accounts Receivable, Collections, and Deductions Specialist to contact customers, collect outstanding receivables, process deductions, and trouble shoot issues and challenges. You will strike a balance between maintaining strong relationships and ensuring timely payments and compliance with company billing terms and promotions. The Specialist should exhibit professionalism, intellectual curiosity, determination, and a positive can-do attitude. You should have excellent communication skills, ability to work independently, and a results-oriented drive for performance.

• Monitor receivables to identify and target outstanding debts for accelerated collections.
• Investigate historical data overdue accounts and tailor strategies accordingly.
• Contact customers to inquire about overdue payments while maintaining strong relations.
• Process payments and cash application.
• Resolve billing, pricing, and deduction issues in a timely manner.
• Update Finance and Accounting teammates weekly with account status, collection efforts, and processing of deductions.

• Proven experience as Accounts Receivable, Collections, and Deductions Specialist or similar role for a Consumer Goods company with multiple channels of distribution including Retail Grocery, Clubs, and Walmart.
• Knowledge of billing procedures, collections, and deductions management techniques.
• Working knowledge of MS Office, ERP databases, and Excel skills to include pivot tables.
• Comfortable working in a results-oriented environment with weekly targets and goals.
• Patience and ability to manage stress and deadlines.
• Excellent communication skills (written and oral).
• Positive team player and collaborator.

• 3 –7 years’ experience with mid-size or bigger companies.