What are the responsibilities and job description for the Account Receivable and Collections Specialist position at Charcuterie Artisans?
*Please note this is a temp to perm role*
Charcuterie Artisans is looking for an experienced Accounts Receivable, Collections, and Deductions Specialist to contact customers, collect outstanding receivables, process deductions, and trouble shoot issues and challenges. You will strike a balance between maintaining strong relationships and ensuring timely payments and compliance with company billing terms and promotions. The Specialist should exhibit professionalism, intellectual curiosity, determination, and a positive can-do attitude. You should have excellent communication skills, ability to work independently, and a results-oriented drive for performance.
\n- Monitor receivables to identify and target outstanding debts for accelerated collections.
- Investigate historical data overdue accounts and tailor strategies accordingly.
- Contact customers to inquire about overdue payments while maintaining strong relations.
- Process payments and cash application.
- Resolve billing, pricing, and deduction issues in a timely manner.
- Update Finance and Accounting teammates weekly with account status, collection efforts, and processing of deductions.
- Proven experience as Accounts Receivable, Collections, and Deductions Specialist or similar role for a Consumer Goods company with multiple channels of distribution including Retail Grocery, Clubs, and Walmart.
- Knowledge of billing procedures, collections, and deductions management techniques.
- Working knowledge of MS Office, ERP databases, and Excel skills to include pivot tables.
- Comfortable working in a results-oriented environment with weekly targets and goals.
- Patience and ability to manage stress and deadlines.
- Excellent communication skills (written and oral).
- Positive team player and collaborator.
- 3 –7 years’ experience with mid-size or bigger companies.