What are the responsibilities and job description for the Body Shop Director Chapman Auto Stores Lancaster PA position at Chapman Auto Stores?
Brief Description
$160,000-$180,000
Exciting opportunity with a Premier Family Owned Auto Group.
One of the best Pay Plans in the Business
Monday - Friday
Apply in complete confidence
Position Requirements
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software
Proficient with Computers and other technology
Valid driver’s license required
Legally authorized to work in the United States
Responsible for the overall leadership and management of the facility
Monitor and maintain company targets and standards for performance and growth
Manage a shop that by all standards (especially, KPI’s, Customer Service, Quality and Profitability) is in the top 10% of the industry
Model and holds team accountable for providing the highest level of customer service in the industry and living the Crash Champions Total Sales Attitude (TSA) every day
Recruit, manage and develop employees for future growth within our organization
Measures quality standards by performing in-process and final quality checks
Facilitates and nurtures relationships with insurance accounts, agents and customers
Excels in a fast paced, competitive work environment while ensuring positive employee morale
Creating and instilling a sense of urgency with the team to exceed goals
Ensure that the shop is maintained, organized, and looks good inside and out
Responsibilities
Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Ensure all repairs are in line with I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation or leave
Communicate with team (Body Technicians, Repair Planners, Shop Assistants) to ensure production is moving as needed to meet delivery requirements
Responsible for understanding all teammate position requirements, interviewing and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback and support for growth/progression opportunities
Experience
Benefits
$160,000-$180,000
Exciting opportunity with a Premier Family Owned Auto Group.
One of the best Pay Plans in the Business
Monday - Friday
Apply in complete confidence
Position Requirements
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software
Proficient with Computers and other technology
Valid driver’s license required
Legally authorized to work in the United States
Responsible for the overall leadership and management of the facility
Monitor and maintain company targets and standards for performance and growth
Manage a shop that by all standards (especially, KPI’s, Customer Service, Quality and Profitability) is in the top 10% of the industry
Model and holds team accountable for providing the highest level of customer service in the industry and living the Crash Champions Total Sales Attitude (TSA) every day
Recruit, manage and develop employees for future growth within our organization
Measures quality standards by performing in-process and final quality checks
Facilitates and nurtures relationships with insurance accounts, agents and customers
Excels in a fast paced, competitive work environment while ensuring positive employee morale
Creating and instilling a sense of urgency with the team to exceed goals
Ensure that the shop is maintained, organized, and looks good inside and out
Responsibilities
Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Ensure all repairs are in line with I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation or leave
Communicate with team (Body Technicians, Repair Planners, Shop Assistants) to ensure production is moving as needed to meet delivery requirements
Responsible for understanding all teammate position requirements, interviewing and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback and support for growth/progression opportunities
Experience
- Body Shop Management: 5 years (Required)
- Body Shop Estimating: 5 years (Required)
- CCC One: 5 years (Preferred)
- DRP: 2 years (Preferred)
Benefits
- Health insurance with choice of medical plans starting at $84.50/month
- Dental and vision insurance
- Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
- 401(k) retirement investment plan with company match
- Accrued paid time off
- Employee Vehicle Purchase Program
- Parts and service discounts
- Professional work environment, with job training and advancement opportunities
- Day shift
- Monday to Friday
Salary : $85