What are the responsibilities and job description for the Floor Manager position at Chaplin's Restaurant?
Key ResponsibilitiesLead FOH team during daily service, ensuring smooth and efficient operationsMaintain Chaplin’s high standard of hospitality, guest care, and service executionManage table flow, waitlist, pacing, and overall floor awarenessSupport staff training, coaching, and performance developmentHandle guest concerns professionally and proactivelyCollaborate with the GM, bar team, and kitchen to ensure cohesive serviceAssist with scheduling, inventory, opening/closing procedures, and staff communicationUphold cleanliness, safety, and operational standards at all timesQualifications1–3 years of management or supervisory experience in a high-volume restaurantStrong leadership and communication skillsAbility to multitask, stay organized, and remain calm under pressureA hospitality-first mindset with a passion for great guest experiencesFamiliarity with POS systems (Toast experience a plus)Ability to work nights, weekends, and holidaysFood Manager or Food Handler certification (or willingness to obtain) More detail about Chaplin's Restaurant, please visit https://culinaryagents.com/entities/89654-Chaplin's-Restaurant