What are the responsibilities and job description for the Patient Care Coordinator position at Chapel Hill Dental Arts?
Chapel Hill Dental Arts is seeking a friendly, organized, and detail-oriented Patient Care Coordinator to join our team in Red Bank, NJ. This front office role is essential to delivering a seamless and welcoming patient experience. The ideal candidate will have prior dental experience, be comfortable managing a busy schedule, and be proficient in Dentrix.
Schedule
- Monday – Friday: 8:30 AM – 5:00 PM
Key Responsibilities
- Greet patients and provide a warm, professional first impression
- Schedule and confirm patient appointments while optimizing the daily schedule
- Verify patient information, insurance coverage, and benefits
- Collect co-pays, process payments, and discuss financial arrangements
- Submit and track insurance claims and pre-authorizations
- Maintain accurate and up-to-date patient records in Dentrix
- Answer phones, respond to patient inquiries, and manage correspondence
- Coordinate with clinical staff to ensure smooth patient flow
- Support office production goals by keeping schedules full and organized
Qualifications
- Minimum 1 year of dental office experience (required)
- Proficiency with Dentrix (required)
- Strong understanding of dental insurance and billing processes
- Excellent communication and customer service skills
- Highly organized with strong attention to detail
- Ability to multitask and work efficiently in a fast-paced environment
- Positive attitude and team-oriented mindset
What We Offer
- Competitive compensation based on experience
- Stable, full-time schedule
- Supportive and collaborative team environment
- Opportunity for growth within the practice
Equal Opportunity Employer Statement
Chapel Hill Dental Arts is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status.
Accommodations Statement
Chapel Hill Dental Arts is committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process and employment. If you require an accommodation, please inform us so we can support your needs.
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20 - $23