What are the responsibilities and job description for the Front Desk Receptionist position at Channing Physical Therapy?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring a positive experience for patients.
Responsibilities
- Greet and welcome guests and patients in a professional manner
- Answer phone calls and respond to inquiries in a timely and courteous manner
- Use computer systems to check-in patients, upload insurance information and update patient's charts as needed.
- Perform administrative tasks, such as answering phones, typing, and filing documents
- Maintain a high level of professionalism and discretion in all interactions with patients and support personnel
- Manage time effectively to ensure all tasks are completed in a timely and efficient manner
- Check on patient's insurance to ensure proper authorization for therapy benefits
Skills
- Proficiency in Spanish is a plus
- Strong customer service skills
- Ability to work effectively in a fast-paced environment
- Excellent phone etiquette and typing skills
- Experience with phone systems and computer software
- Organizational skills, including the ability to prioritize tasks and manage time effectively
- Ability to work as a team player and provide support to other staff members
- Clerical experience is an asset
- Ability to maintain a professional demeanor in all interactions with guests and colleagues
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
Salary : $15 - $17