Outreach Worker

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. 

  

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

  

We are pleased to announce that we are working jointly on a project with New Hope Trust who secured funding and are now looking to recruit staff to join dedicated multi-disciplinary team in Watford to support rough sleepers with harm reduction and to engagement in treatment and will sit within drug and alcohol treatment services.  

 

Change, Grow, Live and New Hope staff will provide wraparound support to rough sleepers and will work directly with emergency accommodation to support the staff with this group of people. We are looking for enthusiastic individuals and friendly faces to help support people in leading healthier lives.  

   

You will focus on engaging with people who have a history of rough sleeping and substance misuse. You will have some experience of engaging with individuals with multiple and/or complex needs and demonstrate a determined approach to finding solutions. The successful candidate will work alongside another Outreach Worker as part of the New Hope Trust team in Watford.

 

Where: Watford 

Hours: Part time, 30 per week, Sunday to Wednesday, with shifts rotating between 6:00am–2:00pm, 9:00am–5:00pm, and 2:00pm–10:00pm.

Contract: Permanent 

 

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

 

Salary is subject to review in line with the 2025/26 pay award

Responsibilities

About the role: 

 

• Supporting service users from point of entry into the service and through their treatment/recovery journey 

• Providing screening, assessment, and recovery planning and onward referral 

• Reducing drug and alcohol related harm to service users and the wider community 

• Promoting carer, service user and community involvement 

• Providing advocacy for access to partnership services 

• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination 

 

About you:  

 

• Have a strong understanding of substance misuse issues and experience of working within a similar field 

• Be an excellent communicator, both verbal and written with good IT skills 

• Proactive and able to work on own initiative with excellent time management and prioritising skills 

• Have a good working knowledge of mental health interventions, services, and good practice 

• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders 

• Ability to manage change successfully in a way that prioritises the needs of service users 

• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards 

• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.
• Hold a full current UK Driving License with access to own transport or be able to prove the ability to travel throughout the service area efficiently at all times.

 

What we will give to you: 

 

• 25 days holiday ( bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 

• Contributory pension scheme 

• Several benefits incl. discounts for shopping, cinema, holidays, etc. 

• A friendly and supportive team 

• Training, career development & progression opportunities 

 

 

Direct applications only we will not be engaging agencies for this vacancy.

 

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

 

Salary is subject to review in line with the 2025/26 pay award.

 

 

 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Closing Date

15/5/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Trudy Sealy | trudy.sealy@cgl.org.uk | 07881 335213

 

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Salary : $27,861 - $32,002