Housing Navigator

Under the direct supervision of the CalAIM Program Manager, the Housing Navigator, provides client advocacy, case management, outreach and engagement, enhanced care coordination, health promotion, comprehensive transitional care, member and family supports, coordination of and referral to community and social support services, benefit establishment, linkage to stable housing, and all other supportive services as needed. Housing Navigator, will provide individualized client support by conducting Housing Assessments, helping to develop Housing Support Plans to address their barriers, achieve better health outcomes, increase their income, and maintain and sustain permanent housing. As part of the plan, the Housing Navigator, will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e., scheduling appointments, applying for public benefits, identifying subsidized housing, etc.) and the Housing Navigator, will take full responsibility for their clients? success.

The Housing Navigator will need to have extensive experience working with individuals who are chronically homeless, homeless families, those at risk of becoming homeless, and/or homeless veterans. Knowledge of Public Housing Authority and Housing subsidy is ideal (i.e., Section 8, Shelter Plus Care, VASH).

• Work collaboratively with Champions programs, managed care plans, primary care providers, and local housing programs to conduct screening interviews, complete intake documentation, and coordinate move-in and exit of all program participants.
• Provide services in-person as needed.
• Perform initial housing needs assessment and develop a support plan of intervention that addresses need for housing, services, crisis intervention, and continuity of care planning and coordination.
• Identify appropriate permanent housing options for clients, such as subsidized housing, Section 8, Shelter Plus Care, permanent supportive housing, affordable and market rate housing, and other housing opportunities.
• Assist clients with housing applications, complete supportive and subsidized housing paperwork, survey rental market for affordable housing, and advocate for clients with prospective landlords.
• Work to recruit landlords and establish working relationships for the benefit of clientele.
• Work with landlords to help negotiate informal agreements to keep clients stably housed.
• Work with local service providers to advocate for tenants to remain in their housing.
• Provide case management and navigation services designed to assist clients and their families.
• Provide onsite case management services in the areas of independent living skills, cooking groups, house meetings, social events, employment linkage, benefits establishment, and other services as needed to assist in reaching case plan and treatment plan goals.
• Respond to referrals and clients? requests for case management assessment and intervention within the required response time.
• Accurately input all contacts made and services provided in Champions? electronic health records system in a timely manner.
• Understand and submit all paperwork as required by deadline including transportation paperwork, time sheets, attendance, daily notes, objective sheets, incident/accident reports, time studies, and case management documentation.
• Encourage and promote an environment that is strengths-based to assist clients in meeting their individual goals.
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with federal, state, county, and the Organization?s guidelines.
• Complete follow-up and retention services and provide back-up documentation in client file.
• Outreach to community, business owners, realtors, landlords, housing developers, and other service providers to identify new and existing opportunities and build strong relationships to better assist clients in accessing resources, employment, supportive services, and housing opportunities.
• Attendance to community meetings and possible engagement and participation of committees such as the Kings Tulare Housing Alliance Stakeholder meetings.
• Performs other duties as assigned.

Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.