HVAC Service Technician

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.

Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.

Champion Home Services is seeking an experienced and customer-focused HVAC Service Technician to diagnose, repair, and maintain residential and/or light commercial heating and cooling systems. The ideal candidate will have strong technical skills, a commitment to safety and quality, and a passion for helping customers stay comfortable year-round. This is a high-earning opportunity with uncapped commissions and total compensation ranging from $85,000 to $130,000 per year.

What You Will Do

• Perform maintenance, inspections, diagnostics, and repairs on HVAC systems including furnaces, air conditioners, heat pumps, and ductless systems
• Communicate clearly with customers regarding issues, proposed solutions, and service details
• Ensure all work is performed in compliance with industry standards and local codes
• Maintain accurate records of services provided using company software or service tickets
• Educate customers on system operation, maintenance tips, and energy efficiency options
• Collaborate with dispatch, sales, and installation teams as needed
• Maintain company vehicle, tools, and equipment in good working condition
• Follow all safety protocols and company procedures
  
  

Why join THIS team?

• Medical insurance (including dental and vision)
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Life and Disability insurance
• On-going training and development and growth opportunities
  
  

What You Bring

Technical Knowledge & Tools

• Understanding of HVAC systems: Heating, cooling, ventilation, and refrigeration basics.
• Load calculation skills: Ability to size systems correctly (Manual J, Manual D).
• Product knowledge: Familiarity with brands, efficiency ratings (SEER, AFUE), and new technologies.
• Diagnostic tools: Multimeter, thermometer, pressure gauges (for demonstrations or troubleshooting).
• Basic installation knowledge: So you can explain processes confidently.
  
  

Sales Skills

• Consultative selling approach: Focus on solving customer problems, not just pushing products.
• Upselling and cross-selling: Indoor air quality products, maintenance plans, smart thermostats.
• Presentation skills: Ability to explain benefits clearly and visually (using brochures, tablets, or software).
• Negotiation skills: Handle objections and close deals effectively.
• CRM proficiency: Track leads, follow-ups, and customer history.
  
  

Customer Service & Communication

• Active listening: Understand customer needs and pain points.
• Clear communication: Explain technical details in simple terms.
• Professional appearance & demeanor: Builds trust and credibility.
• Empathy: Show genuine concern for comfort and budget.
  
  

Business & Financial Knowledge

• Financing options: Be able to explain payment plans and rebates.
• ROI calculations: Show customers how energy-efficient systems save money over time.
• Local codes & regulations: Ensure compliance and avoid surprises.
  
  

Personal Attributes

• Integrity: Honest recommendations build long-term trust.
• Persistence: Follow up without being pushy.
• Adaptability: Handle different customer personalities and situations.
• 2 years of HVAC service experience
• EPA Certification (Type II or Universal)
• Valid driver’s license with a clean record
• Strong troubleshooting and customer service skills
• Able to lift 50 lbs and work in attics, crawlspaces, and outdoors
• Available for rotating on-call and emergency shifts
• Bonus: HVAC trade school, NATE certification, experience with smart thermostats and high-efficiency systems