Outside Sales Representative – Industrial Supply / MRO

About Champion Fasteners, Inc.:
Champion Fasteners, Inc. is a locally owned family business that has been serving the manufacturing, construction, and maintenance industries in the Elmira, NY area for over 20 years. We provide fasteners, industrial supplies, MRO products, safety products, tools, and related solutions to customers who depend on reliable service, accurate support, and strong supplier relationships.

As we continue to grow, we are looking for a motivated, customer-focused Outside Sales Representative who can help expand our presence with both existing and new customers. This is a great opportunity for someone who enjoys building relationships, solving customer problems, and being part of a growing local business.

Position Overview:
The Outside Sales Representative will be responsible for developing new business, growing existing accounts, and promoting Champion Fasteners’ wide range of fastener, industrial, and MRO product solutions. This role requires a self-starter who is comfortable managing a sales pipeline, making in-person sales calls, communicating with customers at all levels of an organization, and working closely with the internal team to provide a high level of service.

The ideal candidate will have industry experience or 3–5 years of sales experience in a related field such as industrial supply, construction supply, manufacturing supply, MRO, distribution, tools, safety products, building materials, or a similar B2B sales environment. Product knowledge is a plus, but not required for the right candidate who is eager to learn.

This position reports to the President of Champion Fasteners, Inc.

Key Responsibilities:

• Develop and execute sales strategies to meet and exceed revenue targets while independently managing a sales pipeline.
• Build and nurture relationships with existing and potential customers, including contractors, manufacturers, maintenance teams, purchasing departments, operations teams, and business owners.
• Identify new sales opportunities within current accounts by understanding customer needs, buying patterns, projects, maintenance requirements, and product usage.
• Prospect and pursue new customers through cold calling, scheduled sales calls, referrals, jobsite visits, networking, and other business development activities.
• Provide product support and tailored solutions across fasteners, industrial supplies, MRO products, safety products, tools, and related categories.
• Communicate effectively with customers at all levels of an organization, including shop floor personnel, maintenance teams, purchasing contacts, managers, executives, and ownership.
• Collaborate with the President, inside sales, warehouse, purchasing, and support teams to ensure accurate quoting, smooth order fulfillment, timely follow-up, and strong customer satisfaction.
• Prepare and maintain sales reports, forecasts, customer notes, quotes, follow-ups, and other sales activity records.
• Maintain CRM systems and company files in line with company processes.
• Stay informed on customer needs, competitor activity, market trends, and product developments within the industrial, construction, manufacturing, and maintenance industries.
• Attend industry events, trade shows, customer meetings, and networking opportunities as needed.
• Travel regularly within the assigned territory to meet with customers, manage accounts, deliver customer support, and develop new business opportunities.
• Represent Champion Fasteners in a professional, dependable, and customer-focused manner.

Qualifications and Requirements:

• 3–5 years of sales experience preferred, ideally in outside sales, B2B sales, industrial supply, fasteners, MRO, construction supply, manufacturing supply, distribution, tools, safety products, or a similar field.
• Industry experience is strongly preferred, but product knowledge is not required for a motivated candidate willing to learn.
• Proven ability to build relationships, follow up consistently, and grow customer accounts.
• Self-starter with the ability to work independently, manage time effectively, and stay organized.
• Strong customer service mindset with attention to detail and follow-through.
• Excellent communication, negotiation, and presentation skills.
• Ability to identify customer needs and recommend practical product or service solutions.
• Comfortable prospecting, cold calling, and developing new business.
• Ability to communicate professionally with customers at all levels of an organization.
• Proficiency with Microsoft Office and ability to learn CRM systems and company software.
• Valid driver’s license required.
• Willingness to travel regularly within the assigned territory.
• Ability to lift and move up to 50 lbs. as needed.
• Bachelor’s degree in Business, Sales, Marketing, or a related field is preferred but not required.

Compensation

Pay: $65,000.00 – $95,000.00 per year, based on experience, qualifications, account growth, territory development, and sales performance.

This position includes base pay plus commission opportunity in accordance with the company’s commission structure. The exact commission structure will be reviewed with qualified candidates before hiring.

Additional sales support may include:

• Company cell phone.
• Company laptop.
• Other company-owned accessories as determined by management.

Benefits

• Paid time off.
• Paid training.
• Monday to Friday schedule.
• Company-provided sales tools and support.
• Opportunity to grow with a locally owned, family-operated business.

Experience

• Sales: 3 years preferred.
• Industrial supply, fastener, MRO, construction supply, manufacturing supply, distribution, or related sales experience preferred.

License/Certification

• Driver’s License required.

Ability to Commute

• Elmira, NY 14901 required.

Equal Opportunity Employer

Champion Fasteners, Inc. is an equal opportunity employer. We value a respectful and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

Job Type: Full-time

Pay: $65,000.00 - $90,000.00 per year

Benefits:

• Paid time off

Experience:

• Sales: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Elmira, NY 14901 (Required)

Work Location: In person

Salary : $65,000 - $90,000