HVAC Service Technician

Overview (Text Only)

Champion Home Services is based in San Antonio, providing top-quality HVAC, plumbing, and electrical services. With over 40 years of combined experience, we proudly serve San Antonio and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.  Join a team of hardworking, humble professionals who are passionate about improving the lives of our community—one home at a time.  Champion Home Services is seeking an experienced and customer-focused HVAC Service Technician to diagnose, repair, and maintain residential and/or light commercial heating and cooling systems. The ideal candidate will have strong technical skills, a commitment to safety and quality, and a passion for helping customers stay comfortable year-round. This is a high-earning opportunity with uncapped commissions and total compensation ranging from $85,000 to $130,000 per year.  What you will do:  - Perform maintenance, inspections, diagnostics, and repairs on HVAC systems including furnaces, air conditioners, heat pumps, and ductless systems - Communicate clearly with customers regarding issues, proposed solutions, and service details - Ensure all work is performed in compliance with industry standards and local codes - Maintain accurate records of services provided using company software or service tickets - Educate customers on system operation, maintenance tips, and energy efficiency options - Collaborate with dispatch, sales, and installation teams as needed - Maintain company vehicle, tools, and equipment in good working condition - Follow all safety protocols and company procedures Why join THIS team?  - Medical insurance (including dental and vision) - 401(k) Retirement Plan - Paid Time Off (PTO) - Paid Holidays - Life and Disability insurance - On-going training and development and growth opportunities What you bring:  Technical Knowledge & Tools  - Understanding of HVAC systems: Heating, cooling, ventilation, and refrigeration basics.  - Load calculation skills: Ability to size systems correctly (Manual J, Manual D).  - Product knowledge: Familiarity with brands, efficiency ratings (SEER, AFUE), and new technologies.  - Diagnostic tools: Multimeter, thermometer, pressure gauges (for demonstrations or troubleshooting).  - Basic installation knowledge: So you can explain processes confidently.    Sales Skills  - Consultative selling approach: Focus on solving customer problems, not just pushing products.  - Upselling and cross-selling: Indoor air quality products, maintenance plans, smart thermostats.  - Presentation skills: Ability to explain benefits clearly and visually (using brochures, tablets, or software).  - Negotiation skills: Handle objections and close deals effectively.  - CRM proficiency: Track leads, follow-ups, and customer history.     Customer Service & Communication  - Active listening: Understand customer needs and pain points.  - Clear communication: Explain technical details in simple terms.  - Professional appearance & demeanor: Builds trust and credibility.  - Empathy: Show genuine concern for comfort and budget.     Business & Financial Knowledge  - Financing options: Be able to explain payment plans and rebates.  - ROI calculations: Show customers how energy-efficient systems save money over time.  - Local codes & regulations: Ensure compliance and avoid surprises.       Personal Attributes  - Integrity: Honest recommendations build long-term trust.  - Persistence: Follow up without being pushy.  - Adaptability: Handle different customer personalities and situations.  - 2 years of HVAC service experience - EPA Certification (Type II or Universal) - Valid driver’s license with a clean record - Strong troubleshooting and customer service skills - Able to lift 50 lbs and work in attics, crawlspaces, and outdoors - Available for rotating on-call and emergency shifts - Bonus: HVAC trade school, NATE certification, experience with smart thermostats and high-efficiency systems

Salary : $85,000 - $130,000