What are the responsibilities and job description for the HVAC Dispatcher position at Champion AC?
Overview (Text Only)
Champion Home Services is looking for a reliable and detail-oriented HVAC Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team? - Competitive pay with room to grow - Medical, Dental, and Vision Insurance - 401(k) with company match - Life and Disability Insurance - Paid Time Off (PTO) & Paid Holidays - Ongoing training and career development - A supportive, team-oriented company culture What You'll Do: - Answer and prioritize emergency and non-emergency service calls - Schedule and dispatch service technicians for installations and repairs - Maintain accurate customer records in our database - Coordinate with field teams to troubleshoot service issues - Ensure clear and timely communication between customers and technicians - Play a critical role in keeping operations running smoothly and efficiently What We’re Looking For: - 2 years of experience in a call center, dispatch, or customer support role (required) - Service Titan experience (strongly preferred) - Experience in HVAC dispatch (preferred) - Strong communication and problem-solving skills - Ability to multitask and thrive in a fast-paced environment - Team player with a customer-first attitude - Familiarity with dispatching or scheduling software is a plus Location: Bulverde, TX (in office) Pay: $16.00 – $24.00 per hour Job Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.
Champion Home Services is looking for a reliable and detail-oriented HVAC Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team? - Competitive pay with room to grow - Medical, Dental, and Vision Insurance - 401(k) with company match - Life and Disability Insurance - Paid Time Off (PTO) & Paid Holidays - Ongoing training and career development - A supportive, team-oriented company culture What You'll Do: - Answer and prioritize emergency and non-emergency service calls - Schedule and dispatch service technicians for installations and repairs - Maintain accurate customer records in our database - Coordinate with field teams to troubleshoot service issues - Ensure clear and timely communication between customers and technicians - Play a critical role in keeping operations running smoothly and efficiently What We’re Looking For: - 2 years of experience in a call center, dispatch, or customer support role (required) - Service Titan experience (strongly preferred) - Experience in HVAC dispatch (preferred) - Strong communication and problem-solving skills - Ability to multitask and thrive in a fast-paced environment - Team player with a customer-first attitude - Familiarity with dispatching or scheduling software is a plus Location: Bulverde, TX (in office) Pay: $16.00 – $24.00 per hour Job Type: Full-Time Champion Home Services is an Equal Employment Opportunity Employer.
Salary : $16 - $24