Operations Department | Part-Time Hourly | Non-Exempt | Safety-Sensitive

About the Job

Under general supervision, the Part-Time C-CARTS Operator operates District vehicles and transports passengers in a safe, courteous, and timely manner. C-CARTS Operators communicate with and assist passengers, as required. This position reports to the Special Services Manager.

Essential Functions

• Operates all vans for the purpose of transporting passengers safely and courteously

• Operates passenger lift equipment to provide access to and from C-CARTS vans

• Operates electronic radio, doors, lifts, and other equipment installed on C-CARTS vehicles

• Communicates with dispatchers for the purpose of providing information on fares, transfers, routes, and other C-CARTS policies and rules concerning conduct, service, safety and policy changes

• Assists individuals with physical and/or mental disabilities for the purpose of providing access to public transportation and ensuring passenger safety

• Provides written and verbal reports to document incidents, including accident reports, incident reports and vehicle defect reports

• Monitors the fare box, transfers, and fare envelope to ensure accurate fare amounts based on information provided by daily manifest

• Inspects C-CARTS vehicles to ensure safe access when boarding and exiting, and as required by law, reports malfunctions and other needed repairs promptly

• Observes and responds to emergency situations involving passengers, the public, or District vehicles for the purpose of maintaining public/passenger safety, and proper operation

Other Duties & Responsibilities

The list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Physical Demands

• The exertion level required for this position is considered medium work.

• Ability to sit without discomfort for prolonged periods of time on a variety of driver’s seats in different model vehicles.

• Fit safely behind the steering wheel in such a manner that a safe clearance exists between the abdomen and the steering wheel.

• Fit in the driver’s seat to safely operate the accelerator, brake pedals and floor signal switches

• Constant and repetitive use of hands, arms, and fingers to grasp and push steering wheel and controls.

• Turn head up to 180 degrees in either direction on a regular and frequent basis.

• Walk and climb/descend steps to enter and exit a District vehicle.

• Operate the various securement mechanisms to secure a wheelchair on a District vehicle.

• Occasionally crouch, kneel, and bend to complete pre- and post-trip checks and to assist customers.

• Position requires ability to talk and hear; use vision to read printed materials, signs, and monitor traffic, and dexterity to use equipment properly.

• Exert up to 50 lbs. of force occasionally or a up to 20 lbs. of force frequently to lift, carry, push, pull, or otherwise move objects.

Work Environment

Employee will be confined to a driver’s seat and subject to varying noise levels and frequent interruptions. The District operates vehicles in service through various weather conditions at all hours of the day and night. Employee will be subject to high traffic, air and noise pollutants, vehicle contaminants, and temperature extremes.

Additional Information

• Work shifts vary from day to night, as needed. MTD operates seven days a week, including weekends and holidays, and this position may require some work outside of traditional business hours.

• All MTD employees are trained on the Management System Policy and the impacts associated with this position.

• Applicant must pass a pre-employment background check, physical, and drug and alcohol testing.

• Applicant must be able to obtain and maintain a DOT Medical Card.

• The employee will be subject to random drug and alcohol testing throughout their period of employment and is required to comply with MTD’s Drug & Alcohol Policy which includes being cannabis-free in all safety-sensitive positions.

• This job description is subject to change as needs of the District, and the tools we use, evolve over time.

Benefits Summary

MTD offers the following benefits for this position (some benefits require a qualification period): Illinois Municipal Retirement Fund, health insurance, vision insurance, dental insurance, life insurance, voluntary insurance, paid time off, bereavement leave, parental leave, flexible spending account, deferred compensation investment plans, EAP, uniform allowance, fitness center, transportation, and Urbana Municipal Credit Union.

Qualifications

• A high school diploma or equivalent is required.

• A minimum of five years of experience driving any motor vehicle (including private vehicle/car) is required.

• Experience working in a customer service setting, such as retail, food service, office reception, or related work setting, is preferred.

• Must be 21 years of age or over.

• Must hold a valid State of Illinois driver’s license with a current mailing address listed and have maintained a valid Driver’s License (any state) for at least five years.

• Must be able to pass a Motor Vehicle Report (MVR) check for prior traffic violations, including no major violations the past five years and no minor violations for the past three years.

MTD is an Equal Opportunity Employer. In accordance with federal law, MTD does not discriminate in hiring or employment practices based on race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws.