What are the responsibilities and job description for the Host/Hostess Don Juan's Cocina position at Chamonix Casino & Hotel?
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
- Extend a warm greeting to restaurant guests upon their arrival, accompanied by a genuine smile and a positive attitude.
- Calculate and provide accurate wait times, along with keeping guests informed about their table status.
- Escort guests to their designated tables, present menus, and assist with seating preferences. Accommodate special seating requests when feasible.
- Maintain the cleanliness and organization of the front-of-house area, including the host station and waiting area.
- Foster communication between servers and kitchen staff to ensure a smooth, coordinated, and equitable seating process, preventing servers from becoming overwhelmed or underseated.
- Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
- Stay well-versed in the menu, daily specials, and restaurant promotions to provide accurate information to guests.
- Address guest complaints or issues professionally or escalate them to the manager when necessary.
- Monitor and optimize table turnover for smooth and efficient service.
- Attendance: reports to work as scheduled, on time, and ready to work. Wears and maintains all uniforms properly, including nametag. Must wear a gaming license if in possession of one.
- Perform all duties in compliance with safety standards, health standards, and internal policies and procedures.
- Completes sidework, balances drawer at shift end, and assists bussing tables as needed.
- Maintains alertness for the performance of duties and a general awareness of restaurant operations at all times. Keeps the supervisor informed of any concerns.
QUALIFICATION REQUIREMENTS: Demonstrated experience working in the food and beverage industry. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience problem solving, organizing, and prioritizing work.
EDUCATION AND/OR EXPERIENCE: One (1) or more years of recent and related experience working as a host/hostess, preferably within a hospitality, restaurant or gaming environment.
BENEFITS AND COMPENSATION:
$16.00 hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.
Salary : $16