What are the responsibilities and job description for the Gift Shop Associate position at Chamonix Casino & Hotel?
The Role: Artistry in Service
As a Gift Shop Associate, you are a brand ambassador. You aren’t just "ringing up items"—you are providing expert recommendations, sharing local knowledge, and ensuring that every guest’s journey is elevated by their visit to your shop.
Essential Duties & Responsibilities:
- The Chamonix Welcome: Greet every guest with a genuine smile and a warm, proactive welcome.
- Curated Selling: Act as a personal shopper by identifying guest needs and suggesting the perfect memento or essential.
- Luxury Presentation: Efficiently process transactions while engaging in sophisticated conversation and meticulously wrapping purchases to our 4-star standard.
- Financial Stewardship: Manage currency and point-of-sale operations with accuracy and efficiency.
- Information Hub: Serve as a resort expert, answering questions about the Gift Shop and the broader Chamonix Resort.
- Operational Excellence: Maintain a pristine shop environment, process paperwork neatly, and answer phones with a "smile you can hear."
- Compliance: Maintain strict adherence to the Colorado Limited Gaming Act and internal safety protocols.
Requirements
- Licensing: Must possess (or be able to obtain) a valid State of Colorado Gaming License.
- Education: High school diploma or equivalent.
- Experience: Previous experience in upscale retail or luxury hospitality is preferred.
- Communication: Exceptional English verbal skills.
- Agility: Ability to stand for a full shift and lift up to 35 lbs. We are a fast-paced resort; you must thrive under pressure and remain organized.
Why Chamonix?
We take care of our own so you can take care of our guests.
- Comprehensive Health: Medical, dental, vision, life, and disability insurance.
- Future Planning: 401k with a matching contribution after one year.
- Lifestyle: Generous PTO, free local gym membership, and tuition reimbursement.
- Easy Commute: Free transportation provided from Colorado Springs and Woodland Park.