What are the responsibilities and job description for the Naturopathic Patient Care Coordinator/Medical Assistant position at Chambers Clinic?
We are a busy integrative medicine clinic that treats a wide range of conditions, from general wellness to chronic illness. We are looking for someone who wants a long-term position with our team with potential growth, and is compassionate, energetic, and appreciates true patient care. This position requires the desire to work alongside providers and staff to learn about multiple modalities, holistic care options, supplements and nutrition, and pass that information on to patients and the public, providing quality care options.
Responsibilities and Duties
This person's responsibilities include the following:
- Greeting and interacting with patients in a courteous and professional manner
- Promoting services and special programs related to patient goals and care plans
- Accurately collecting, updating, and verifying patient information
- Maintaining accurate patient records and documentation in EMR
- Manage busy phones and answering calls promptly
- Assist with patient scheduling and daily patient interaction
- Managing multiple doctor’s schedules
- Patient check-out: explaining treatment plans and confirming future appt's and tasks are set
- Collecting and processing payments
- Opening and/or Closing Duties based on position
Qualifications and Skills
Must have the following qualities:
- Passionate about helping others and creating a great patient experience
- Ability to build strong working relationships with staff
- Ability to build a trusted rapport with patients and be a good listener/supporter
- Strong organizational skills
- Positive, caring, and professional attitude
- Ability to prioritize tasks and meet deadlines
- Confident in working in a high-paced environment
- Comfortable handling financial transactions and giving invoice totals
Job Qualifications:
- High School diploma or higher (Medical Assistant Training or related health Certifications are a PLUS)
- 2 years minimum experience in patient care and customer service
- Personal/Work experience in Naturopathic and/or Integrative/Functional Medicine PREFERRED
- Knowledge of medical records processing, RX processing
- Marketing, Web, and Social Media experience a PLUS
- High level of experience with: EMR, Digital Fax, Office365 (Word/Excel/Outlook)
- Bilingual a PLUS (English/Spanish)
Job Type: Full-time
Work hours range from: Mon-Thurs 8:30am – 6:00pm, Fri 8:30am – 3:00pm
Expected hours: 40 per week
Salary: $19-21.50/hr DOE and room for growth
Benefits:
- On-site clinic access and services available immediately
- 401K and 401K matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
- Paid time off
- Sick Time off
- Employee discounts
Job Type: Full-time
Pay: $19.00 - $21.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Wellness program
Ability to Commute:
- Scottsdale, AZ 85255 (Required)
Work Location: In person
Salary : $19 - $22