Equipment Service Technician

Objective:

The Equipment Service Technician’s primary function is to perform mechanical services on cold drink equipment at customer locations within a designated territory or region.

Accountabilities:

• Diagnose, repair, and install fountain machines, glass door coolers, and vending machines in an orderly sequence.
• Maneuver equipment in order to perform all mechanical services on cold drink equipment including preventative maintenance.
• Keep all refrigeration equipment in proper operating condition.
• Prepare equipment in accordance with company standards.
• Ensure proper functionality (clean, test, and repair before and after installation) of machines for the consumer to use.
• Maintain accurate parts inventory in order to manage, document, stock, and change parts for quality assurance and excellent customer care.
• Maintain clean and safe work area.
• Maintain positive customer relationships.
• Communicate timely to the supervisor/account manager and/or leadership any account issues or potential opportunities.
• Professionally represent the company by following all policies and procedures.
• Responsible for operating company vehicle in a safe and lawful manner.

Qualifications:

• High school diploma or GED.
• At least 1 year of general technical experience.
• Plumbing and electro/mechanical experience.
• Prior diagnostic troubleshooting.
• Demonstrated mechanical, technical, and electrical aptitude.
• Valid driver’s license and excellent driving record are required.
• Work with minimal supervision; be a self-starter, team player and have the motivation to learn.
• Flexibility to work a schedule that may include daily overtime, holidays, evenings and weekends.

Preferred Qualifications:

• Refrigeration/HVAC trade or vocational certification.
• 1 year of refrigeration/HVAC experience.
• Intermediate Microsoft Word and Excel knowledge.