What are the responsibilities and job description for the Sr. Service Account Manager position at Chamberlin Roofing & Waterproofing?
- The SSAM will be the primary contact in the entire estimating process on content and scope of each estimate they produce.
- SSAM will be responsible for his team of SAM’s, RPE, and SA-T. They are the SSAM’s direct reports. Their sales, activity, etc. are the SSAM’s direct responsibility to monitor and grow the team (customer share).
- Responsibilities include but are not limited to: field observations and inspections, onscreen estimating, proposal writing, detail review, client interactions, change order management and association involvement (on committees within associations).
- As the SSAM they will be responsible for contract scope verification, client relationship and overall project engagement from start to finish. This includes coordinating and leading client education and client meetings.
- Must have a specific understanding of construction process for new construction and remedial projects within the scope of work (codes, wind uplift pressures, thermal and moisture intrusion, materials, and methods, etc.)
- The SSAM will be responsible for sales of remedial work of $150k jobs and greater.
Skills: Estimating software proficiency, Microsoft office, English speaking, bilingual preferred
Abilities/Requirements:
- Must meet all requirements of SAM
- Ability to interpret, understand and train others on construction documents
- Understand specific construction items (as listed in Job Description)
- Exceptional written and oral communication skills
- Problem solving and dispute resolution skills
- Strong work ethic/self-starter
- Advanced negotiation and relationship building skills (has current client base)
- Career ambition to move up within Chamberlin
- Strong time management skills (able to help manage employees and projects)
- Must have a valid driver's license
- Must be authorized to work in the United States
- Must be able to climb scaffolding, stairs, ladders (standing, stooping bending, lifting, etc.)
- Must be able to lift 50lbs(including set up ladders) and work in inclement weather conditions
- Four-year college degree or equivalent work experience
Salary : $150,000