What are the responsibilities and job description for the Floating Assistant Manager position at Chamberlin Associates?
Now Hiring: Floating Assistant Manager - Albuquerque Portfolio
We are looking for a Floating Assistant Manager to join our team and provide support across our portfolio of multifamily properties in the Albuquerque, NM area. This role reports to the Property Managers at the communities you're assigned to and works closely with the Regional Manager. The Floating Assistant Manager plays a vital role in maintaining resident satisfaction, supporting onsite teams, and ensuring smooth day-to-day operations wherever needed.
Primary Responsibilities And Objectives
Our Core Values
People-oriented
Our community is our strength. That's why we put people first - whether that means providing wrap-around support to our team or going the extra mile to make our clients feel at home.
Passionate
We are here to serve. But it's more than just what we do. Helping our clients achieve their goals is what's kept our family business running since 1991.
Professional
There's nothing that can make up for the decades of experience our team brings to the table. Not only does our years' work in the property management industry set us apart, it's the foundation of who we are.
Proven
We know every relationship is built on trust. That's why we're happy to share our past successes with our current and future clients. We know results speak for themselves.
Chamberlin Associates is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
We are looking for a Floating Assistant Manager to join our team and provide support across our portfolio of multifamily properties in the Albuquerque, NM area. This role reports to the Property Managers at the communities you're assigned to and works closely with the Regional Manager. The Floating Assistant Manager plays a vital role in maintaining resident satisfaction, supporting onsite teams, and ensuring smooth day-to-day operations wherever needed.
Primary Responsibilities And Objectives
- Travel between properties within the Albuquerque portfolio to assist with leasing, operations, resident relations, and team support.
- Support Property Managers in managing daily operations, including resident satisfaction, retention, and full resident lifecycle activities.
- Understand and follow operational guidelines established within each property's management agreement.
- Maintain accounts receivable processes including rent collection, posting, deposits, and upkeep of accurate rent rolls.
- Prepare and submit financial and leasing reports on a daily, weekly, and monthly basis.
- Audit records and lease files for administrative action, such as expirations, delinquencies, and evictions.
- Assist with delinquency follow-up and collection of outstanding balances.
- Process evictions, including serving notices and attending court hearings, as needed.
- Lease apartments and conduct property tours as required.
- Shop competitive properties and share market insights.
- Inspect properties to ensure cleanliness, curb appeal, and safety; communicate repair needs to maintenance.
- Process move-ins, move-outs, and lease renewals across properties.
- Audit new and existing lease agreements and resident files for accuracy and compliance.
- Assist with onboarding and training of staff in areas such as leasing systems, traffic tracking, marketing, maintenance coordination, and office procedures.
- Draft resident notices, correspondence, and internal communication documents.
- Help resolve resident concerns and promote strong community relations.
- Step in to manage property operations in the absence of the Property Manager.
- Follow all company policies and comply with local, state, and federal laws.
- Other duties as assigned based on the needs of the properties.
- Minimum of 2 years of experience in multifamily property management
- Willingness to travel daily to various properties across the Albuquerque area
- Excellent leasing, marketing, and resident relations skills with a customer-first mindset
- Strong leadership and communication skills with the ability to support and train onsite teams
- Proactive, self-motivated, and adaptable to changing environments and property needs
- Detail-oriented with excellent time management and organizational skills
- Ability to work both independently and collaboratively across multiple teams
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and property management software such as Yardi or RealPage
- A problem-solving mindset and a proven ability to manage competing priorities
- CPM (Certified Property Manager) certification is a plus, but not required
- Bonus potential based on property performance.
- Life and medical insurance.
- Dental and vision coverage.
- 401K retirement plan.
- Generous paid time off and sick days.
- Birthday off and paid - we celebrate you!
Our Core Values
People-oriented
Our community is our strength. That's why we put people first - whether that means providing wrap-around support to our team or going the extra mile to make our clients feel at home.
Passionate
We are here to serve. But it's more than just what we do. Helping our clients achieve their goals is what's kept our family business running since 1991.
Professional
There's nothing that can make up for the decades of experience our team brings to the table. Not only does our years' work in the property management industry set us apart, it's the foundation of who we are.
Proven
We know every relationship is built on trust. That's why we're happy to share our past successes with our current and future clients. We know results speak for themselves.
Chamberlin Associates is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.