Principal, Marketing Chief of Staff

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51 million homes, and 14 million people rely on the myQ® app daily.

Job Summary

The Sr. Manager, Marketing Chief of Staff is a trusted strategic and operational partner to the Chief Marketing Officer (CMO). This role is responsible for driving organizational efficiency by managing agency partnerships, overseeing RFP and procurement processes, coordinating the marketing leadership team’s operating cadence, and ensuring flawless execution of cross-functional priorities. Acting as the CMO’s right hand, this individual contributor role provides high visibility and influence across the full marketing organization and with external partners.

Essential Duties And Responsibilities

• Lead RFPs, renewals, and evaluations for media, creative, research, and specialty agencies
• Serve as primary liaison for agency account managers and track performance against SLAs
• Prepare quarterly agency performance reviews and recommend optimization opportunities
• Manage purchase orders, SOWs, contracts, and vendor onboarding in collaboration with Finance and Procurement
• Track and reconcile marketing budgets, including working vs. non-working spend
• Provide CMO with regular budget performance reports and forecasts
• Lead preparation and follow-up for weekly marketing leadership meetings
• Maintain the enterprise marketing calendar covering launches, campaigns, and executive reviews
• Ensure accountability for key deliverables across Brand, Creative, Growth, CX, and BU marketing teams
• Act as proxy for CMO in operational discussions and cross-functional meetings when required
• Drive special projects such as agency consolidation, benchmark analysis, or organizational capability reviews
• Support preparation of board-level and executive leadership presentations
  
  

Minimum Qualifications

• Bachelor’s degree in Marketing, Business Administration, Finance, or related field (MBA preferred)
• 7 years of experience in marketing operations, procurement, agency management, or management consulting
• Proven track record of managing budgets, contracts, and cross-functional projects in a large, complex organization
• Strong financial acumen and experience working with procurement and agency contracts
• Exceptional organizational and project management skills with a proven ability to manage multiple priorities
• Strong written and verbal communication skills; comfortable preparing executive-level materials
• Ability to influence and drive alignment across senior stakeholders without direct authority
• High degree of discretion, professionalism, and ability to manage sensitive information
• Strong analytical skills and attention to detail
• Thrives in a fast-paced, high-growth environment with shifting priorities
• Excellent organizational and project management skills to balance multiple e-commerce channels and partners
  
  

The pay range for this position is $129,700.00 - $226,900.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.