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Lead, Pro Customer Marketing

Chamberlain Group
Oak Brook, IL Full Time
POSTED ON 11/20/2025 CLOSED ON 1/7/2026

What are the responsibilities and job description for the Lead, Pro Customer Marketing position at Chamberlain Group?

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51 million homes, and 14 million people rely on the myQ® app daily.

Essential Duties And Responsibilities

  • Lead the implementation of Pro channel marketing programs that support overall business and partner objectives, ensuring consistency across all touchpoints
  • Develop and execute account-specific co-marketing strategies for distributors, direct dealers, and builder partners to grow channel sales and awareness
  • Collaborate with Product Marketing to plan and execute Pro channel launch campaigns that accelerate adoption of new products and services
  • Lead the development and coordination of the annual Pro marketing calendar to align campaigns, launches, and channel initiatives across teams
  • Partner with Sales and Marketing Analytics to track, measure, and optimize key campaign performance metrics; use insights to drive continuous improvement
  • Partner with GTM, Sales, Product, and broader Marketing teams to ensure channel marketing initiatives align with strategic priorities and brand standards
  • Support the creation and execution of channel segmentation strategies to focus resources on high-potential partners and guide messaging approaches
  • Manage execution of Pro channel merchandising initiatives, including displays, digital assets, and sales materials that drive sell-through
  • Manage vendor partners to ensure timely, cost-effective execution of programs; maintain budget tracking in partnership with Finance and Sourcing
  • Evaluate campaign performance, report outcomes, and apply findings to improve return on marketing investments
  • Serve as the advocate for Pro channel partners in internal planning discussions to ensure strategies reflect partner needs and opportunities
  • Communicate effectively across internal and external teams, adapt messaging to audience needs, and contribute to a collaborative, high-performing marketing culture
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
  • Protect Chamberlain Group’s reputation by keeping information confidential.
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
  • Contribute to the team effort by accomplishing related results and participating on projects as needed

Minimum Qualifications

  • Bachelor’s degree in Marketing, Business, or related field
  • 5 years in marketing, communications or general management; experience working in a matrix organization leading direct and indirect teams towards common goals and initiatives
  • Deep expertise of dealer and distributor channels of distribution and retail partners
  • Channel program and channel marketing experience

The pay range for this position is $97,700.00 - $157,475.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.

NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Salary : $97,700 - $157,475

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