Senior Investment Operations Analyst

About Us:

Chamberlain Group is an independent financial services organization located in the Newport Beach/Irvine, CA area. We provide customized wealth management strategies to business owners, the ultra-affluent and their families. Our clients range in net worth between $50 million and $5 billion, and rely on our expertise in estate and succession planning, life insurance, executive benefits, non-qualified plans and investment advisory services. Our primary focus is to preserve and grow our clients’ assets for generations. For over 45 years we have successfully built our private boutique firm, owning the mantle of “stewardship” as our number one job. We place a high value on the enduring nature of our client relationships, the quality of our products and services, and the continuity and integrity of our team. We have an excellent corporate culture filled with all sorts of fun perks, and have been awarded the OC Best Places to Work distinction. Our 6 Guiding Principles are: Create Value, Be Wise, Achieve Great Results, Experience Meaningful Relationships, Seek Challenges and Have Fun…Come join us!

Position Summary:

The Senior Investment Operations Analyst is responsible for overseeing a diverse set of internal operations and client facing activities. This role relies on a strong grasp of technology (investment software and operational systems) to lead internal processes to streamline workflows, improve efficiency, and enhance client service. The Senior Investment Analyst will manage a comprehensive range of investment‐related duties, from performance measurement and billing, to fund manager research and due diligence, and portfolio rebalancing ‐ all while maintaining high standards for accuracy, compliance, and client satisfaction.

Areas of Responsibility:

Addepar / Department Software

Addepar Superuser (or any future portfolio accounting system, such as Black Diamond)

• Serve as the primary expert and point of contact for Addepar within the organization.
• Responsible for supporting end‐users, implementing updates, and ensuring that all users are utilizing the software to its full potential.
• Lead internal initiatives to evaluate and improve operational processes, driving efficiency and enhancing client service.

Reporting

• Oversee the measurement and reporting of investment performance, ensuring alignment with established objectives.
• Support the preparation, auditing, and analysis of client reports to ensure data accuracy and compliance with firm standards.
• Deliver timely and accurate performance reports to clients.

Billing

• Oversee the reconciliation of investment advisory fees, referral fees and ensure accurate billing processes.
• Provide timely and accurate quarterly invoices to clients.

Other Systems: Morningstar Direct & PreciseFP Superuser

• Collaborate internally to harness the power of our systems and implement new processes that support and improve our services.

Head Trader

Trade Execution & Discretion

• Lead daily trade execution across various asset classes, ensuring adherence to client investment strategies.

Monitoring and Oversight

• Responsible for leading and overseeing all trading activities within the organization.

Investment Analytics:

Portfolio Analysis, Liquidity & Excess Cash monitoring

• Produce portfolio liquidity reports to determine if available liquidity is sufficient to fulfill future cash needs.
• Conduct ad hoc portfolio queries to assist in managing portfolios (asset class and position weights, exogenous positions, etc).
• Provide reports to identify excess cash in client portfolios.
• Recommend actions to address portfolio rebalacing, liquidity needs and excess cash where appropriate.
• Design and manage customized investment portfolios aligned with clients' financial goals, risk tolerance, and time horizon.
• Continuously monitor portfolio performance, adapting strategies as necessary based on market conditions and client objectives.

Investment Department Metrics

• Track, analyze, and report on key performance indicators (KPIs) and metrics within the Investment Department.
• Gather and analyze investment data to assess the effectiveness of strategies, identify trends, and provide actionable recommendations.

VUL Allocation Process

• Prepare necessary materials for Investment Committee review.
• Research and identify the underlying subaccounts from each carrier/product used for allocations (currently using Morningstar).
• Construct the model portfolios by carrier/product based on the asset allocation instructions from IC.
• Provides final asset allocation instructions to the Insurance Team for implementation.

Money Manager Research & Due Diligence

• Conduct in‐depth research on prospective and current money managers, assessing their strategies, performance, and risk profiles.

Investment Committee Participation

• Actively participate in Investment Committee meetings to discuss asset allocation and investment strategy.
• Prepare the necessary quarterly reports and provide recommendations for the committee to consider.

Ad‐Hoc Financial Planning

• Provide ad‐hoc support for client queries related to annuities, tax harvesting strategies, income needs and general portfolio management.

Relationship Management/Advisor:

Client Relationship Management

• Cultivate long‐term, trusting relationships with high‐net‐worth clients and their families.
• Provide personalized advice on investments, retirement planning, and estate planning.
• Conduct meetings with clients to assess their financial goals and adjust strategies based on portfolio performance and market conditions.

401(k) & Non‐Qualified Plan Expertise

• Offer expert guidance on the design and management of 401(k) plans, participant education, and plan conversions.
• Provide strategic recommendations for asset allocation within non‐qualified plans.

Operational Escalation and Improvements:

Institutional Content Expert

• Provide mentorship and guidance to junior team members, including the Account Service Managers & Investment Data Analyst.

Cross‐Department Collaboration & Leadership

• Collaborate with leadership and cross‐functional teams to execute firm strategies and ensure operational alignment.

Vendor Support

• Effective communication, issue resolution, and proactive management of third party relationships.

Utilize Industry Tools/Partnerships:

Websites / Software

• Pershing NetX360
• Addepar
• Spire External IT for Laserfiche
• Smart Office
• Morningstar Direct
• PreciseFP
• Microsoft Office
• Adobe Acrobat

Strategic Partners

• Addepar
• Pershing
• Charles Schwab
• Fidelity
• Spire Investment Partners
• Fund managers as needed

Others as necessary for operating the business or department

Smart Office (CRM)

• Smart Office Database Clean Up and Maintenance
• Full utilization of Smart Office for all calendaring, activities, time management, tasks, contacts and client
• Run Smart Office Reports for Departmental Meetings

Other Duties as Assigned

• Other such duties as required; responsibilities and activities may change at any time, with or without notice

Position Preferences

• BA/BS degree in Business, Finance or related field
• 10 years professional experience in finance, investment, wealth management, performance reporting
• Series 7, 63 or 66 Security Licenses, CFA, CFP or ChFC Designation
• Positive attitude, superior customer service skills, strong initiative, critical thinking, flexibility, accountability and excellent communication (oral and written).
• Ability to handle multiple projects and record details simultaneously
• Ability to use personal discretion in a responsible and thoughtful manner
• Ability to self‐direct and utilize tact and diplomacy
• Sophisticated platinum‐level service skills, external and internal
• Must demonstrate excellent communication skills, both written and oral
• Must be able to type and utilize common software programs
• Must be familiar with modern office equipment
• English fluency required
• Must be proficient in Microsoft Office (Word, Excel and PowerPoint)

Compensation

• Base Salary: For CA based positions, the base salary range represents base salary range only.
• Other Compensation: In addition to the base salary, this position will be eligible to be considered for an annual performance bonus.

Benefits

• Performance bonus
• Health, dental and vision insurance
• 401(k)/Profit Sharing
• Paid holidays
• Paid time off

Work Location: In person