What are the responsibilities and job description for the Office Manager position at Challenge Discovery Projects?
About Challenge Discovery Projects dba Streamline Wellness Center
Established in 1980, Challenge Discovery Projects dba Streamline Wellness Center’s (SWC) mission is to foster agency within youth and families by providing tailored mental health counseling services, facilitating social and emotional skill development, and aligning community resources. By eliminating barriers and stigma surrounding mental health care, substance use therapy, and social and emotional skills, SWC facilitates comprehensive wellness through developmental support.
In 2025, the team undertook a strategic planning process to determine organizational strengths and opportunities, community wellness needs, and strategies to convey our services. After a vote from youth program participants, our name was changed from Challenge Discovery Projects to Streamline Wellness Center. Our refreshed brand identity reflects our continued dedication to youth and family mental health with the same trusted core services and unwavering commitment to the communities we serve.
Position Summary
The Office Manager plays a central role in overseeing the daily administrative and operational functions of a small office environment. This position is responsible for supporting internal operations, coordinating office activities, and managing office communications. The Office Manager serves as a point of contact for staff, vendors, clients, and external partners while helping maintain a productive, organized, and professional workplace.
Key Responsibilities
Office & Administrative Operations
-Manage daily office operations and administrative activities
-Coordinate office schedules, calendars, meetings, and appointments
-Maintain office supplies, equipment, and vendor relationships
-Organize filing systems, client and participant record management, and internal documentation
-Answer phones, emails, and greet visitors professionally
-Prepare program data reports and correspondence, as needed by the Chief Advancement Officer
Internal Operations Oversight
-Support internal staff by coordinating workflows and administrative priorities
-Maintain organizational calendars and assist with internal communications
-Help improve operational efficiency through process organization and workflow support
-Assist management with special projects and operational tasks
Business & External Coordination
-Serve as a point of contact for vendors, service providers, and external partners
-Assist with invoices, expense tracking, and basic bookkeeping functions
-Coordinate office maintenance, repairs, and service agreements
-Ensure office procedures align with company policies and operational needs
Team Support & Coordination
-Support onboarding and administrative setup for new employees
-Foster a positive, organized, and team-oriented office environment
-Assist leadership with coordination of office initiatives and priorities
Qualifications
-High school diploma or equivalent required
-Associate degree or administrative/business training preferred
-Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
-Strong organizational and multitasking abilities
-Excellent written and verbal communication skills
-Ability to work independently and manage multiple priorities
-Professional demeanor with strong customer service skills
-Basic bookkeeping, scheduling, or payroll knowledge preferred
Key Competencies
-Strong problem-solving and organizational skills
-Attention to detail and accuracy
-Ability to handle stressful situations with professionalism and composure
-Team-oriented mindset with strong interpersonal skills
-Proactive, dependable, and adaptable
-Ability to balance administrative oversight with hands-on support responsibilities
-High level of confidentiality and professionalism
Work Environment
-Small office setting with ≈ 15 employees
-Collaborative and fast-paced environment
Reports To
Chief Operating Officer
Compensation and Benefits The salary range is $40K-$45K. Anthem medical health premium covered 100% for employee, life and short-term disability, dental and vision available at reasonable cost, ability to contribute to a 403B retirement plan, all state and federal paid holidays, and a generous paid time off package. The hybrid work model includes flexible work-from-home arrangements on Mondays and Fridays, with Tuesdays through Thursdays spent onsite.
Salary : $40,000 - $45,000