What are the responsibilities and job description for the Front Desk Reception position at Chahalo?
Now Hiring: Front Desk / Customer Service — Premium Bubble Tea Boutique (NYC)
Do you love tea, people, and creating beautiful moments?
We’re looking for a Front Desk Ambassador who embodies warmth, grace, and great energy — someone who makes every guest feel welcome the moment they step in.
About Us
We’re a new-generation premium bubble tea brand bringing authentic tea craftsmanship to New York. Every detail — from our ingredients to our design — reflects our belief that tea is more than a drink; it’s an experience.
✨ Your Role
You’ll be the face of our shop — greeting guests, taking orders, and representing our brand’s quality and culture with confidence and kindness. You’ll also assist during busy hours and help ensure that the space stays as inviting as the tea itself.
Responsibilities
Greet every customer with warmth and professionalism
Handle orders accurately and efficiently
Maintain a polished and welcoming counter environment
Collaborate with team members to ensure smooth operations
Embody our brand’s aesthetic and service values
You’re a Perfect Fit If You:
Are fluent in English (Mandarin is a strong plus)
Have a friendly, approachable personality with a natural sense of presentation
Care about customer experience and attention to detail
Enjoy being part of a fast-paced, team-oriented environment
Are reliable, positive, and motivated to grow with us
Perks
Competitive hourly pay & daily staff drinks
Supportive, friendly team atmosphere
Opportunities for advancement as we expand
Be part of redefining modern tea culture in NYC
Location: Chinatown, New York, 10013
Schedule: Part-time or full-time available
If you take pride in your presentation, love connecting with people, and want to be part of something stylish and meaningful — we’d love to meet you.
Apply now: Send your resume and a brief note about yourself to hiring@chahalo.us