What are the responsibilities and job description for the Director of Total Rewards position at CHAGEE USA?
Responsibilities
Chagee U.S is seeking an experienced Director of Total Rewards to lead the Compensation and Benefits (C&B) Center of Excellence (COE) for our North American operations. This role involves defining, refining, implementing, and continuously optimizing our compensation and benefits policies and mechanisms. Additionally, the Director will support mobility initiatives and develop incentive programs for both corporate office and retail store employees, ensuring our Total Rewards programs align with Chagee’s strategic objectives and enhance employee satisfaction.
• Compensation Strategy: Develop and implement competitive compensation structures that attract and retain top talent, ensuring alignment with industry benchmarks and internal equity.
•Benefits Management: Oversee the design and administration of comprehensive benefits programs, including health, wellness, retirement, and other ancillary benefits, tailored to meet the diverse needs of our workforce.
•Incentive Programs: Design and manage incentive plans for corporate office and retail store employees, aligning rewards with performance metrics and business objectives.
•Policy Development: Establish and maintain Total Rewards policies and procedures, ensuring compliance with federal, state, and local regulations, as well as alignment with Chagee’s organizational goals.
•Mobility Support: Manage and support employee mobility programs, facilitating seamless transitions for employees relocating domestically or internationally, and ensuring compliance with relevant policies and regulations.
•Market Analysis: Conduct regular market analyses to assess competitiveness of Chagee’s Total Rewards offerings, making data-driven recommendations for adjustments as necessary.
•Team Leadership: Lead and mentor a team of C&B professionals, fostering a culture of continuous improvement, collaboration, and excellence.
•Stakeholder Collaboration: Partner with HR, Finance, and other departments to ensure cohesive and strategic implementation of Total Rewards programs.
•Communication: Develop and deliver clear communications to employees regarding Total Rewards programs, ensuring understanding and appreciation of the offerings.
Qualifications
Experience: Minimum of 10 years of progressive experience in Compensation and Benefits, with a focus on the retail sector; experience in the food and beverage industry is a plus.
•North American Expertise: In-depth knowledge of North American C&B practices, regulations, and market trends.
•Incentive Program Design: Proven experience in developing and managing incentive programs for both corporate and retail environments.
•Leadership Skills: Proven track record of leading and developing high-performing teams.
•Analytical Abilities: Strong analytical skills with the ability to interpret data and make informed decisions.
•Communication Skills: Excellent verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.
•Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or relevant certifications (e.g., CCP, CEBS) preferred.