What are the responsibilities and job description for the Visitation Specialist position at Chaddock?
Join Chaddock & Help Families Reconnect!
Full-time | Evenings/weekends | Quincy, IL | $17.10 - $18.55/hr ($1.50 weekend differential)
The Visitation Specialist supports children and families involved in foster care and adoption. The focus: supervised visitations, parental mentoring, and transportation. You'll help ensure children's safety and well-being during visits, offer parenting guidance to biological parents, and support meaningful family connections. Day to day, that means transporting clients, documenting visits, coordinating schedules, and reporting concerns to child welfare staff. Professionalism, confidentiality, and respect for agency policies and state regulations are essential throughout. Evening and flexible hours may be required to accommodate visit and travel needs.
Key Responsibilities – Visitation Specialist
- Supervised Visitation Support
Supervise parent-child visitations, ensuring safety and appropriate interaction.
Provide parenting instruction and guidance to biological parents during visits.
Record and document visit activities accurately and promptly.
- Transportation Services
Transport children and/or biological parents to and from supervised visitations, medical appointments, therapy, or other approved services.
- Parental Mentorship
Serve as a mentor and role model to parents, offering support and developmental feedback.
- Coordination and Communication
Coordinate visitation schedules, considering availability of both foster and biological parents.
Report any concerns or incidents to the assigned Child Welfare Specialist promptly.
- Professional Conduct & Compliance
Adhere to all agency policies, procedures, and state regulations.
Maintain confidentiality and demonstrate professional communication at all times.
Attend required trainings, meetings, and maintain all mandated certifications.
- General Duties
Contribute to a positive, respectful, and safe work environment.
Perform other related duties as assigned by the supervisor or agency needs.
What Makes You a Great Fit
- A genuine passion for helping children and families reconnect and heal.
- A calm, steady presence in emotionally sensitive situations.
- Strong observational and documentation skills — you notice what matters and record it clearly.
- Comfortable modeling healthy parenting behavior and offering constructive, respectful guidance.
- Reliable and flexible — comfortable with evening hours and a driving-heavy schedule.
- Skilled at building trust with both children and parents, even under difficult circumstances.
- Familiarity with trauma-informed care principles (preferred).
- Discretion and professionalism when handling confidential family information.
A Career with Purpose & Impact
- A collaborative and supportive work environment.
- Opportunities for professional growth and leadership.
- A direct role in helping children maintain safe, healthy connections with their families.
- Be part of a mission-driven organization that values relationships and positive change.
Skills & Qualifications
· High school diploma or GED required
· Experience working with children and/or families preferred
· Valid driver’s license and eligibility to transport clients per DCFS requirements
· Proof of current auto insurance (if using personal vehicle)
· Must pass a drug screen, medical exam, TB test, and criminal background check
· Ability to maintain confidentiality, professionalism, and clear communication
Comprehensive Employee Benefits
Chaddock offers a generous benefits package to support your well-being and career growth:
- Paid Time Off – 9 paid holidays, 2 weeks of vacation (3 weeks after 1 year), 12 sick days, 2 personal days & 1 mental health day.
- Health & Wellness – Medical, dental, vision, HSA/FSA, and access to the Employer Clinic & Wellness Center.
- Financial Benefits – 403(b) Retirement Plan with a 6% employer contribution, life insurance, disability coverage, and education assistance.
- Wellness & Support – Paid personal counseling sessions for employees & immediate family, accident & critical illness insurance.
If you’re ready to play a vital role in helping children and families build stronger connections, apply today!
Chaddock is an Equal Opportunity Employer, committed to building a diverse and inclusive team.
Salary : $17 - $19