What are the responsibilities and job description for the Office Assistant/Receptionist position at CHAD (Community Housing Advocacy & Development)?
Job Overview
We are seeking a dedicated and detail-oriented Office Assistant to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing administrative support and excellent customer service. This position requires strong organizational skills, attention to detail, and the ability to multitask effectively.
Responsibilities
- Provide exceptional customer service by addressing inquiries and resolving issues promptly by office visitors.
- Manage phone inquiries, including answering calls, transferring calls, and taking messages.
- Perform clerical duties such as filing, data entry, and maintaining organized resident files.
- Proofread documents for accuracy and clarity before distribution.
- Assist with office operations and administrative tasks such as distributing mail and ordering office supplies.
- Utilize computer literacy to manage office software applications efficiently.
- Maintain a clean and organized office environment.
- Support team members with various tasks as needed.
Skills
- Excellent customer service skills with a focus on customer satisfaction.
- Proficient in answering phone calls while multitasking.
- High level of computer literacy, including familiarity with office software (e.g., Microsoft Office Suite).
- Ability to type accurately and efficiently for data entry tasks.
- Strong organizational skills to manage multiple tasks and priorities simultaneously.
- Effective clerical skills for maintaining resident files and documentation.
- Proven ability to provide customer support in a professional manner.
- Fluency in Spanish preferred but not required.
If you are an enthusiastic individual who thrives in an office environment and possesses the necessary skills, we encourage you to apply for this rewarding opportunity.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: No more than 24 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Experience:
- Customer support: 1 year (Required)
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Required)
Ability to Commute:
- Wheaton, IL 60187 (Required)
Ability to Relocate:
- Wheaton, IL 60187: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18