Scientific Account Manager

About Us:

In 2010, CGT Global was created to change the entire life science and medical industry. We accelerate research and clinical trials through our expansive Collection Centers, state-of-the-art cell manufacturing laboratories, and by actively building the largest global network of hospitals and clinics. In doing this, we change the landscape of research and clinical projects, effectively, efficiently, and at the speed in which patients expect. That means new cures and treatments can reach patient care faster, giving months and years back to the people afflicted with serious medical conditions.

Our Mission:

We accelerate the cure and prevention of significant medical conditions at life changing speed.

What this job is about:

We are looking for a driven, science-minded sales professional to grow and manage client accounts across our territory. The Scientific Account Manager owns a portfolio of accounts and is accountable for expanding revenue, deepening relationships with key stakeholders, and driving long-term client retention. This role uses scientific credibility as a competitive edge, translating deep industry knowledge, such as FDA approvals, client activities, and industry trends, into trust that wins and grows business. The ideal candidate is comfortable being measured on account growth and retention, communicates confidently with clients and internal teams, and is motivated by clear, measurable targets. This position offers a defined path to senior sales roles and requires strong ownership, adaptability, and a competitive drive to win.

Responsibilities:

• Own, manage, and grow an assigned portfolio of client accounts, with accountability for revenue retention and expansion.
• Identify upsell and cross-sell opportunities within existing accounts and convert them into closed business.
• Develop senior-level relationships with key client contacts, using scientific credibility to build trust and open new conversations.
• Serve as the primary point of contact for assigned accounts, ensuring a consistent, high-quality client experience across the account lifecycle.
• Create, negotiate, and close quotes and agreements with clients, collaborating with internal teams as needed.
• Develop and execute account plans aligned with sales and marketing objectives to hit revenue and retention targets.
• Respond to client inquiries, offering scientific and clinical information alongside commercial solutions.
• Participate in client meetings, conferences, and webinars to support business planning and account growth.
• Partner with the Marketing team on strategic communications for key accounts.
• Maintain accurate, up-to-date Salesforce CRM records to manage the account pipeline and track client communications.
• Monitor competitor activity and industry trends to inform account strategy and pricing.
• Represent the company with professionalism, integrity, and scientific credibility.
• Other duties as assigned.

Essential for the role:

• Bachelor's degree in Biological, Social, Environmental, or Physical Science; or a bachelor's degree in another field with supplemental coursework in biology, chemistry, biochemistry, or cell biology.
• Minimum one year of experience in sales, account management, or business development, ideally within a scientific, clinical, or technical industry.
• Demonstrated ability to communicate scientific and technical information persuasively to diverse audiences, including senior decision-makers.
• Proven ability to manage a book of business, including quoting, negotiating, and closing agreements.
• Ability to travel occasionally.
• Ability to work independently with strong ownership of assigned accounts.
• Strong problem-solving skills and the ability to collaborate cross-functionally.
• Exceptional interpersonal and communication skills (written and verbal).
• Adaptability to fast-evolving conditions and a competitive market.
• Strong presentation and negotiation skills.

Desirable for the role:

• Master's degree in Biotechnology, Master's in Business Administration, or another related field.
• Two to three years of experience in sales or key account management.
• High proficiency in Salesforce CRM, HubSpot, or related CRMs.
• R&D and/or Clinical study execution experience.
• Knowledge of Biotech and Pharmaceutical customer segments.

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person