Demo

Physician Office Billing Manager

CGS
CGS Salary
Wilson, NC Full Time
POSTED ON 7/21/2026
AVAILABLE BEFORE 9/20/2026

***PLEASE DO NOT APPLY IF YOU DO NOT HAVE EXPERIENCE IN A PHYSICIAN MEDICAL OFFICE BILLING MANAGER, ASSISTANT MANAGER OR COORDINATOR POSITION***

We are looking for an experienced Physician Medical Office Billing Manager that will be responsible for assisting in organizing and coordinating the administration duties and billing office procedures to ensure the smooth day to day operations of a busy specialty medical office. The candidate MUST have experience with Physician Office medical billing and front office duties. Experience with Supervision of other employees is required. The candidate will help to create and maintain a pleasant work environment, ensuring the highest level of effective organizational communication and safety. The Billing Manager will need to have experience with various office software, email tools, spreadsheets, and be able to accurately handle administrative duties. QuickBooks experience is a plus. The position will handle a wide range of administrative, IT and clerical duties.

Duties and Responsibilities:

  • Perform the acting duties as directed by the CEO and/or Administrator
  • Posting payments and filing claims
  • Accounts Receivable
  • Insurance Verification and Prior Authorizations
  • Scheduling Patient Visits
  • Patient Check in and Check out
  • Collecting Patient payments
  • Ensure compliance with the organizational policies and procedures
  • Liaison between Providers, management, and other departments
  • Supervision and direction of office staff by assisting in the planning, assigning, and directing the workflow to ensure adequate staffing to support the providers and ensure optimal productivity
  • Assist in the hiring, training, developing, and evaluating employee performance
  • Monitor front office operations to maximize collection of payments, check in/out processes, and excellent customer service
  • Assist in the maintenance and accuracy of personnel records
  • Monitor staff time to ensure within assigned work times and no overtime, except as approved
  • Ensure all timecards are complete and accurate and approve for payroll processing
  • Interact with patients, families, and visitors with good service skills
  • Research and assist with patient billing issues
  • Serve as a leader in communication and teamwork to ensure the highest level of patient care
  • Administer disciplinary action to employees as necessary as guided by the CEO and/or Administrator
  • Reconcile daily deposits prepared by front office staff
  • Monitor and maintain adequate office supplies
  • Monitor and ensure office equipment, computers and EMR Software is functioning well, and arrange for maintenance and repair as needed
  • Handles phone calls, distributing mail, typing documents, forms and spreadsheets as needed
  • Effectively communicate issues with staff, patients, and vendors to CEO and/or the Administrator
  • Prepare reports for CEO and/or Administrator as needed
  • Participate in or conduct meetings as required
  • Assist in ensuring compliance of all established safety of regulatory guidelines, including HIPAA, OSHA and infection prevention policies and procedures
  • Identify and resolve problems in a timely manner
  • Other duties, as assigned.

Job Requirements:

  • High School Diploma or GED required, as a minimum
  • Knowledge of and experience in medical billing and front office duties
  • Experience in medical office billing management or coordination is required
  • Knowledge of all office equipment, including computers, copiers, fax, scanners, and printers
  • Good working knowledge of Word processing, spreadsheets, and electronic medical record systems
  • Excellent organizational, and interpersonal skills
  • Excellent oral and written communication skills
  • Ability to multitask and meet deadlines
  • Detail oriented
  • Ability to work independently
  • Respect for the confidentiality of all communications within job duties, including patient and employee records.

Physical Demands:

  • Regularly walk, stand, or stop; occasionally lift, carry, push, pull, or otherwise move objects weighing up to 25 lbs.

Working Conditions:

  • Work is performed in an office setting.

Pay: From $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $45,000

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