What are the responsibilities and job description for the Business System Analyst - Web Portal position at CGS Business Solutions?
At CGS Business Solutions, we're dedicated to helping skilled IT and business professionals take the next meaningful step in their careers. Whether you're exploring project-based consulting roles or seeking a long-term position, we connect you with opportunities that align with your expertise, your goals, and your growth trajectory.
Backed by deep industry insight and our proven TalentFlow™ Framework, we ensure every role we present is thoughtfully matched to your skills, passions, and career ambitions. If you're ready for a role that challenges you and moves your career forward, we're currently partnering with leading organizations to fill the following opportunity:
Position Summary
We are seeking a Business Systems Analyst (BSA) with experience in mortgage lending, banking, or auto finance to join our nationwide Financial Services customer - REMOTE. This individual will partner with business stakeholders and technology teams to gather requirements, analyze business processes, and drive the development of customer-facing digital solutions.
The ideal candidate has hands-on experience supporting the design and implementation of external customer portals or lending websites, including helping build online lending platforms from the ground up. This is an excellent opportunity for someone who understands both the business and technical aspects of digital lending solutions.
Responsibilities
- Partner with business stakeholders to gather, document, and validate business and functional requirements.
- Analyze existing lending workflows and recommend process improvements.
- Lead requirements sessions for the development of external customer-facing websites and self-service portals.
- Translate business requirements into detailed functional specifications and user stories.
- Work closely with developers, QA, UX/UI, and product teams throughout the SDLC.
- Support the design and implementation of online lending portals from concept through production.
- Participate in system testing, UAT, defect resolution, and production deployments.
- Ensure solutions align with regulatory and compliance requirements within financial services.
- Create process flows, documentation, and training materials as needed.
Required Qualifications
- 5 years of Business Systems Analyst experience.
- Industry experience in Mortgage Lending, Banking, or Auto Finance.
- Experience gathering and documenting business and technical requirements.
- Proven experience working on the development of an external customer website, customer portal, or online lending platform.
- Experience participating in or leading projects that built a lending portal from the ground up.
- Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
- Excellent communication and stakeholder management skills.
- Experience creating process maps, use cases, user stories, and functional specifications.
CGS Business Solutions is a nationally recognized leader in IT staffing and consulting, delivering top-tier talent across Applications, Cloud & Infrastructure, Cybersecurity, Data & AI, and Engineering. As a multi-year INC 5000 winner and one of California's Best IT Recruitment Firms, we're known for combining boutique-level service with enterprise-grade results.
We're also proud to be named one of the Orange County Business Journal's Fastest Growing Companies, earning the distinction for five consecutive years as we continue to expand into new markets across the U.S. Companies trust CGS to attract, engage, and retain elite technology talent—giving them the advantage they need to lead with confidence in a rapidly evolving digital landscape