Associate Director Resource Management

Company Description

cGMPnow accelerates Next Generation Therapies to patients by providing GxP Manufacturing & QC Laboratory Equipment, GxP Computerized Systems, Commissioning & Qualification, and Procurement services using project-dedicated expert resources.

With our unique project delivery methodology and owner-focused involvement, we bring new products to the market faster by providing cGMP systems faster.

POSITION SUMMARY:   

The Associate Director of Resource Management is a senior, strategic role responsible for staffing, loading, and balancing active project work across the firm’s full service portfolio and identifying resources for future project work. This individual owns the end-to-end resource strategy, leveraging both internal talent and a deep external network of strategic partners, subcontractors, and independent consultants to ensure projects are staffed with the right expertise, at the right time, and at the right cost.

This is a critical leadership position, not a transactional one. The ideal candidate must be a highly connected, organized, and seasoned professional with a deep understanding of the commercial, operational, and cultural aspects of engineering and GMP-compliance consulting firms. This leader will be responsible for proactively building and curating a reliable bench of specialized resources, including those in architecture, engineering, process, automation/ITOT, GMP-compliance consulting, CQV, and Operational Readiness.

COMPENSATION & BENEFITS:

Salary Compensation Range: $150,000 - $245,000 annual depending on years of relevant experience 

This position is eligible for healthcare benefits with the employee premiums 100% paid for by the company, enrollment in a retirement savings plan with company contributions, company matching of charitable contributions, profit sharing and is eligible for paid time off.  

Please note that the salary information is a general guideline only. Other factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.

REQUIREMENTS:

• Demonstrated experience in resource management, staffing, & recruiting
• Familiarity with resource planning tools, project management platforms, and utilization reporting
• Bachelor’s degree in Engineering, Chemistry, Biology or related applied science discipline
• 10 years of experience within engineering consulting, engineering procurement construction (EPC), or professional services firm in life sciences, pharmaceutical, biotech, or advanced manufacturing consulting
• Proven, extensive professional network across engineering, consulting, and specialized subcontracting/consulting communities
• Strong commercial acumen—understanding utilization, margin, rate structures, and project economics
• Highly organized, proactive, and comfortable operating with ambiguity
• Deep understanding of multidisciplinary GMP professional services and project delivery models
• Excellent leadership, communication, and client-facing skills; able to influence decision-making at senior levels.
• Strong working knowledge of GMP bioprocessing, advanced therapeutics, ADC/HPAPI, sterile operations, or other GMP-regulated modalities
• Familiar with ASME BPE, ISPE Baseline Guides, EU/FDA regulations, cGMPs, and risk-based design methodologies
• Able to work in the US without sponsorship now or any time or in the future  

ESSENTIAL TECHNICAL FUNCTIONS and RESPONSIBILITIES:

Strategic Portfolio Operations & Resource Deployment Focus

Balancing current supply and demand to ensure high-quality delivery

• Portfolio Optimization: Own firm-wide resource planning, staffing, and utilization across all active and forecasted projects  
• Utilization Management: Load and balance resources across concurrent projects to align to with productivity targets established by the COO and to maximize utilization while protecting delivery quality and employee sustainability  
• Demand Forecasting: Partner with Operations, Project Management, and Business Development to anticipate upcoming demand and proactively build staffing plans  
• Risk Mitigation: Identify risks related to capacity, skills gaps, or delivery constraints and implement mitigation strategies  
• Internal Deployment: Identify, recruit, and deploy internal resources aligned to project needs, skillsets, availability, and development goals  
• PSO Resource Management Meetings:  Conduct regularly occurring Professional Service Operations resource management meetings and the associated PSO resource tracking tool

Talent Sourcing Focus

Building and managing the "bench" 

• Network Leveraging: Leverage an extensive professional network to source external talent quickly and effectively  
• Market Intelligence: Proactively identify and engage highly skilled individuals and boutique firms before demand materializes, providing leadership with insights into market trends, labor availability, rate movements, and emerging skillsets.  
• Commercial Negotiation: Negotiate rates and terms aligned with firm margin targets and client expectations.  
• Ecosystem Growth: Continuously evaluate partner performance and identify opportunities to strengthen or diversify the partner ecosystem
• Bench Management: Build and maintain a vetted bench of subcontractors, consultants, and partner firms across all service lines    
• Internal Resource Identification: Identify upcoming internal resource needs to Human Resources and support recruiting and hiring efforts

Processes, Systems & Data-Driven Reporting Focus

Creating the scalable infrastructure and reporting required to lead the function

• Scalable Infrastructure: Develop and maintain scalable resource management processes, tools, and dashboards.  
• SRM Maintenance: Maintain a comprehensive subcontractor resource management system with up-to-date records for availability, geography, capacity, rate structures, resumes, and skill matrices
• Resource Tracker Maintenance:  Maintain the resource tracking software for the tracking of employees and partner/subcontractor involvement on active projects. Track margins, utilization, capacity and forecast demand.
• Strategic Recommendations: Provide leadership with regular reporting and data-driven recommendations to influence firm-wide decision-making regarding resourcing
• Quality Control:  Support continuous improvement of resource identification, utilization and future planning
• Continuous Improvement: Develop and maintain best practices for Resource Management and seek to improve overall Resource Management strategy and utilization of resources in the Professional Service Operations workstream   

Services & Disciplines Supported

• Architecture & Facility Design
• Mechanical, Electrical, Plumbing (MEP) Engineering
• Process Engineering (biopharma, advanced manufacturing, life sciences)
• Automation, Controls, and IT/OT Integration
• Project Management
• Technical SME support
• Commissioning, Qualification & Validation (CQV / CSV)
• GMP-compliance consulting
• Operational Readiness

SKILLS:

• Connector and relationship-builder with credibility in the GMP industry
• Strategic thinker who balances near-term delivery with long-term capacity planning
• Comfortable negotiating rates, scope, and availability
• Detail-oriented without losing sight of big-picture portfolio needs
• Trusted partner to project managers, business development, and executive leadership
• Strong candidate will possess the following key attributes:
• Team player, hands-on attitude, willingness to be actively involved
• Hard working, driven, results-oriented and focused on success
• High ethical standards and integrity
• Ability to perform work with little to no direction
• Excellent oral and written communication
• Personal computer and keyboarding
• Critical thinking and problem solving
• Time management, organizational and planning processes
• Proficiency in staff management
• Leadership
• Risk-based engineering decision-making
• Client management & executive communication - Exemplary customer service including attentive and active listening with management, employees, vendors and customers  
• Cross-disciplinary coordination

KNOWLEDGE:

• GMP regulatory knowledge
• Operating standard office equipment including; personal computers, peripherals, and typical office equipment (telephone, copier, printers, scanners, etc.)
• Microsoft Office Suite (Word, Outlook, PowerPoint, Excel) and other related software programs
• Google Suite proficient

ABILITIES:

• Highly skilled in managing multiple priorities and multi-tasking with frequent interruptions
• Extremely flexible in times of change and can easily adapt to changing environments and priorities
• Take initiative and plan ahead
• Maintain a good attitude while working under pressure and defuse stressful situations
• Work in a team environment and work effectively with other departments to accomplish goals
• Work effectively and collaboratively with Directors of other workstreams
• Works effectively with Officers of the company
• Work independently with little or no supervision
• Plan, conduct and attend meetings in person or via teleconference software

OTHER:

• Willingness to travel locally, within 60 miles of residence, for full time support at client site
• Willingness to travel outside of local area up to 30% of the time over a calendar year
• All other duties as assigned