What are the responsibilities and job description for the Scrum Master position at CGI?
Position Description
CGI is looking for a highly talented, driven, and dynamic Scrum Master with a passion for solving problems. At CGI, a world class IT company, you will be involved in a mission critical project working with smart, dedicated people like yourself, building forward looking solutions and making an impact with both internal and client stakeholders. Bring your talents to a company that inspires personal and professional growth and values your ideas. Be part of building one of the largest independent technology and business services firms in the world and become a CGI Partner as we collaborate with our clients to transform the way they work today and enable their path forward. CGI's capabilities and our client engagements will offer you an exciting path for growth.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable with a minimum of three (3) days in the office per week.
Your future duties and responsibilities
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
CGI is looking for a highly talented, driven, and dynamic Scrum Master with a passion for solving problems. At CGI, a world class IT company, you will be involved in a mission critical project working with smart, dedicated people like yourself, building forward looking solutions and making an impact with both internal and client stakeholders. Bring your talents to a company that inspires personal and professional growth and values your ideas. Be part of building one of the largest independent technology and business services firms in the world and become a CGI Partner as we collaborate with our clients to transform the way they work today and enable their path forward. CGI's capabilities and our client engagements will offer you an exciting path for growth.
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable with a minimum of three (3) days in the office per week.
Your future duties and responsibilities
- Serve as a senior Agile leader responsible for facilitating, championing, and continuously improving the Lean Agile software development process across a cross functional, modernization focused environment.
- Maintain Agile team health and progress in Agile tracking tools, ensuring stakeholders have high quality, data driven visibility into progress, risks, and improvement opportunities.
- Provide direct support to the RTE in multi-team release planning activities
- Facilitate Agile ceremonies including daily stand ups, sprint planning, backlog refinement, retrospectives, reviews, and cross team coordination activities.
- Keep the team sharply focused on sprint and PI objectives by reinforcing priorities, managing competing demands, and ensuring alignment with broader program goals.
- Proactively line up “what’s next” for each cross functional area—development, testing, architecture, business analysis, DevOps—by ensuring work is refined, understood, and ready for execution before the team needs it.
- Develop and maintain visual indicators (e.g., dashboards, Kanban systems, burndowns, dependency maps) that clearly communicate work status, flow, bottlenecks, and team health.
- Guide the team in using Agile metrics—such as velocity, throughput, cycle time, and quality trends—to drive continuous improvement, improve predictability, and strengthen delivery performance.
- Enable team and cross team collaboration, removing impediments quickly and supporting a culture of ownership, transparency, and continuous learning.
- Champion and optimize team performance as a whole by assessing team dynamics, identifying systemic issues, and coaching the team toward higher levels of maturity and autonomy.
- Provide hands-on coaching and mentoring in Agile principles, Scrum practices, and scaling methodologies, supporting both new and experienced team members.
- Support the Product Owner and team in maintaining a healthy product backlog, ensuring backlog items are well defined, estimated, and prioritized based on business value.
- Apply knowledge of SDLC, DevOps/DevSecOps, modernization, and operational environments to help plan, prioritize, sequence, and manage work effectively.
- Communicate risks, dependencies, and blockers to leadership while driving timely resolution in partnership with program, technical, and business stakeholders.
- BA/BS in Business Administration, Information Systems, Computer Science, or equivalent experience.
- At least 5 years of hands-on experience leading and delivering Agile IT development projects, with demonstrated impact in fast paced, modernization or new build environments in large team environments
- Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification.
- Strong experience with Agile project management tools (JIRA, Rally, Azure DevOps).
- Exceptional leadership, communication, analytical, and organizational skills, with the ability to influence without authority and drive outcomes across cross functional groups.
- Proven interpersonal skills related to conflict resolution and negotiations.
- Proven ability to foster collaboration, manage team dynamics, and resolve conflicts constructively.
- A self starter with the ability to anticipate issues, multi task, and solve complex problems innovatively and independently.
- Experience managing and orchestrating Agile development and O&M teams in iterative delivery environments.
- Strong understanding of release management, sprint execution, dependency management, and Agile delivery at scale.
- Strong experience with cloud environments (GCP, AWS/Azure)
- Strong experience in application modernization patterns (API-first, microservices, containerization)
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.