What are the responsibilities and job description for the DAI Help Desk Manager position at CGI?
We are looking for a Helpdesk Operations Manager to lead and oversee our helpdesk team. In this role, you will monitor, support, and manage computer processing activities, ensuring seamless operations and prompt responses to trouble reports. Your leadership will be key in coordinating and supervising helpdesk operations, driving efficiency and excellence in customer support. Join us to make a significant impact by enhancing our helpdesk services and ensuring optimal performance across all operations.
This position is located in our USA VA Fort Belvoir -- USAVAFOR1 office; however, a hybrid working model is acceptable. Preferred work location is one of our CGI offices in the Northern Capital Region; however, a hybrid working model is acceptable. Personnel shall be available to periodically support meetings at (Fort Belvoir, VA) or other places of performance in the Washington, DC metropolitan area.
This position is located in our USA VA Fort Belvoir -- USAVAFOR1 office; however, a hybrid working model is acceptable. Preferred work location is one of our CGI offices in the Northern Capital Region; however, a hybrid working model is acceptable. Personnel shall be available to periodically support meetings at (Fort Belvoir, VA) or other places of performance in the Washington, DC metropolitan area.
