AVP, Financial Crimes Compliance Quality Assurance Lead

Job Summary

Community Federal Savings Bank (CFSB), located in New York City is seeking a highly skilled and detail-oriented Transaction Monitoring Quality Assurance Officer to join our Governance function within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies. This individual will be primarily responsible for overseeing and executing quality assurance program testing and reviews to ensure financial crime controls are functioning as designed.

Responsibilities

• Lead execution of the Quality Assurance testing program for assigned financial crime domains (e.g., Transaction Monitoring, Transaction Screening / OFAC), ensuring coverage aligns with the established QA framework and regulatory expectations. This role may also be responsible for performing testing over higher-level / risk areas.
• Oversee and review QA testing performed by QA Specialists to ensure consistency, accuracy, and adherence to establish QA standards, methodologies, and documentation requirements.
• Perform second-level review and challenge of QA results, including validation of error classifications, materiality assessments, and root cause analysis.
• Identify, analyze, and escalate thematic issues, systemic control gaps, and emerging risks through formal reporting, governance, forums, and issue management processes.
• Assist with the maintenance, review, and refresh of quality assurance test scripts and workpapers for standardization.
• Provide structured feedback and coaching to QA staff and operations stakeholders based on QA identified errors / failures to drive sustainable quality improvements.
• Support the development and delivery of QA-related training, calibration sessions, and guidance materials to promote consistent application of quality standards,
• Contribute to QA governance activities, including preparation of management reporting, dashboards, and materials for risk committees, senior management, and regulatory examinations.
• Stay abreast of financial crime regulatory developments and assess potential impacts to QA scope, methodology, and testing priorities.
  
  

Knowledge, Skills, And Abilities

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
• Capability to work independently and collaboratively in a team environment, contributing ideas while supporting group decisions.
• Strong interpersonal skills.
• Excellent analytical and problem-solving skills, with a keen understanding of risk management and mitigation strategies.
• Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
• Exceptional written and verbal communication skills, with the ability to present information clearly and effectively.
• Familiarity with financial services industry risks and regulations with knowledge of Financial Crimes. This includes understanding anti-money laundering (AML) laws, sanctions, and other relevant industry-specific rules.
• Understanding of risks and controls with respect to an AML compliance framework in the Banking industry.
  
  

Education, Training, And Experience

• Minimum requirement of a bachelor’s degree with a preferred focus in Finance, Law, Economics, International Relations, or a related field; advanced degree or professional certification (e.g., CAMS, CFE) preferred.
• Minimum of 5-7 years of experience in Compliance, Audit, or Internal Controls. Professional certification (e.g., CAMS) is a plus.
• Experience in Retail Banking, FinTech’s, MSB’s, international payments and card products is preferred.
  
  

About Community Federal Savings Bank (CFSB)

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.