What are the responsibilities and job description for the Inside Sales Manager position at CFS Brands LLC?
Help Customers Grow. Help Build the Future of Inside Sales.
At CFS Brands, we're redefining what Inside Sales looks like.
This isn't a transactional role focused on processing quotes or entering orders. As an Inside Sales Manager, you'll become a strategic partner to our Regional Sales Directors and Strategic Account Directors, helping uncover new opportunities, strengthen customer relationships, and drive profitable growth across key accounts.
Whether supporting our Foodservice or Hygiene division, you'll play a critical role in helping customers succeed while shaping the future of our commercial organization.
What You'll Do
You'll combine customer relationships, commercial analysis, and strategic execution to help grow existing business and uncover new opportunities.
- Develop a deep understanding of your customers, their businesses, buying behaviors, and competitive landscape.
- Identify opportunities for cross-selling, category expansion, product conversions, and portfolio growth.
- Partner with Regional Sales Directors and Strategic Account Directors to execute account plans and commercial initiatives.
- Support strategic pricing, contract programs, and growth opportunities.
- Manage customer opportunities from initial discovery through execution.
- Use sales data and market insights to identify trends, risks, and recommendations.
- Collaborate with Product Management, Pricing, Marketing, Demand Planning, Customer Service, and Operations to deliver outstanding customer solutions.
- Maintain accurate CRM opportunities, pipeline visibility, and forecasting information.
Who You'll Work With
Depending on your assignment, you'll support distributors, dealers, strategic accounts, and end users across industries including:
- Foodservice
- Healthcare
- Hospitality
- Education
- Government
- Janitorial and sanitation
- Facility maintenance
- Commercial and industrial distribution
What We're Looking For
We're looking for someone who is naturally curious, commercially minded, and enjoys solving customer challenges.
- Build strong relationships and earn customer trust.
- Ask thoughtful questions before offering solutions.
- Think strategically while executing with urgency.
- Use data to support decisions and identify opportunities.
- Communicate confidently with customers and cross-functional teams.
- Stay organized while managing multiple priorities.
- Take ownership and follow through on commitments.
- Continuously look for ways to improve processes and customer outcomes.
Qualifications
- Bachelor's degree preferred or equivalent experience.
- Five or more years of experience in inside sales, account management, business development, or strategic customer support.
- Experience working with B2B customers through distributor or dealer channels.
- Strong analytical, communication, and organizational skills.
- Experience using CRM systems and Microsoft Office.
- Experience in manufacturing, distribution, foodservice, hygiene, or related industries is preferred.
Why CFS Brands?
At CFS Brands, you'll join a collaborative team where your ideas matter and your work has a direct impact on customer success and business growth.
We're building an Inside Sales organization focused on commercial excellence, customer intelligence, and long-term partnerships. If you're looking for an opportunity to grow your career while helping shape the future of our sales organization, we'd love to hear from you.
This position may support either our Foodservice or Hygiene Division based on business needs and the successful candidate's experience.
CFS Brands:
Headquarters located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial hygiene products.
CFS BRANDS has maintained its industry-leading position and consistent growth with a strong focus on customer support and satisfaction, product variety and availability, and a unique ability to be a “one-stop shop” solution for a wide range of organizations. CFS BRANDS enjoys this competitive market advantage through its extensive network of brands and global manufacturing and distribution facilities.
CFS BRANDS’s core products include dinnerware, drinkware, professional cookware, industrial hygiene products brushes and cleaning tools, dispensing systems, and healthcare meal service equipment. These products are provided through major distributors customers across the country.
CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. More information on CFS BRANDS can be found at www.cfsbrands.com.
CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 to confirm work authorization.