What are the responsibilities and job description for the Lead Commercial HVAC Service Technician position at cfm?
Since 1971, CFM Company has been delivering high-performance HVAC and sheet metal solutions across Colorado and Eastern Wyoming. We represent top-tier manufacturers and support our customers through every stage—from system design and selection to logistics, installation, and beyond. Our team is built on relationships, driven by service, and committed to doing the job right.
If you're ready for what's next, we’re excited you found us. At CFM, you’ll be part of a company that combines deep local roots with the backing of a national network—giving you the tools to grow, the freedom to take on new challenges, and the chance to make a lasting impact in the communities we serve. We review every application carefully and appreciate your interest in growing your career with our team.
Position Summary
The Lead Service Technician role requires collaboration with Project Managers, Service Coordinators, and Customers. The ideal candidate has strong technical expertise across multiple HVAC systems, a well-rounded skill set, and excellent customer service skills.
Core Responsibilities
- Perform electrical and mechanical inspections to ensure peak performance.
- Conduct preventive maintenance and startup of newly installed HVAC equipment.
- Follow proper procedures and complete all required documentation accurately.
- Identify deficiencies and recommend corrective repairs or upgrades.
- Interpret engineering drawings for system layout and operation.
- Represent the company professionally with customers, contractors, and other trades.
- Advise customers on preventive maintenance, CFM optimization, and corrective actions.
- Recommend additional services beneficial to the customer.
- Work collaboratively with team members to ensure customer satisfaction.
- Submit paperwork to Service Coordinators in a timely manner.
- Work safely and adhere to all company and OSHA safety requirements.
- Follow directives from Field Supervisor and Service Manager.
- Perform other duties as assigned.
Required Qualifications
- High school diploma or equivalent; technical school or HVAC-related degree preferred.
- Journeyman License required; Master License preferred.
- Minimum 5 years of commercial HVAC service experience, including startup and maintenance across multiple HVAC brands.
- Strong electrical knowledge: Chiller, cooling tower, hydronics, VRF, boilers, and airside systems.
- Combustion analysis and burner tuning expertise.
- Proficiency with Microsoft Office, handheld computing devices, and HVAC software.
- Works safely and efficiently — safety is the top priority.
- Customer service excellence — great with people.
- Sales acumen — ability to identify service and maintenance opportunities.
- Ability to work independently, manage multiple priorities, and collaborate with team members to ensure customer satisfaction.
- Flexibility to work overtime or weekends as required.
Physical & Environmental Requirements
Work is in field environments at multiple customer sites daily. Tasks may include crawling, climbing, stooping, kneeling, and lifting. Exposure may include mechanical rooms, extreme weather, noise, and electrical hazards. Ability to lift up-to-50 lbs. regularly and 75lbs frequently.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.