MAT Case Manager

Description

Position Summary:

The Case Manager will work closely with the Program Coordinator and the Discharge team in generating discharge plans for each client being released from the Medication-Assisted Treatment (MAT) program. The Case Manager will work with community partners to schedule intake appointments and will work with MAT to offer in monitoring the client's treatment progress in the community for 9 months.

Performance Expectations

• Accomplishes client's care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; and monitoring staff performances.
• Admits new clients by reviewing records and applications; conducting orientations.
• Determines client's requirements by completing intake interviews; determining need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
• Establishes treatment programs by setting schedules and routines; coordinating services being provided; arranging resources, including transportation and escort.
• Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises, providing personal support.
• Maintains clients' records by reviewing case notes; logging events and progress.
• Communicates clients' progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to the therapeutic team and family; identifying treatment influences.
• Prepares clients' discharge by reviewing and amplifying discharge plans, coordinating discharge and post-discharge requirements, orienting and training family members, and providing resources.
• Improves staff competence by providing educational resources, balancing work requirements with learning opportunities, and evaluating the application of learning to changes in treatment results.
• Improves treatment results by studying, evaluating, and redesigning processes; implementing changes; rewriting policies and procedures.
• Meets budget by monitoring expenses; implementing cost-saving actions.
• Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; and completing grant and subsidy applications.
• Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• This is where you want to include details about the working hours and benefits at your organization. The most effective job descriptions advise potential applicants and flexible hours or work-week structures, and any driving or travel requirements. You can also describe benefits you offer, like tuition or continuing education credits, childcare reimbursement, or paid parental leave.
• Work with Community partners in scheduling intake appointments.
• Work with families in confirming home address and treatment compliance.
• Work with Attorneys and Legal team, i.e., Drug Court, probation officer, parole officer, in monitoring treatment progress.
• Participate in weekly staff meetings
• Manage a small case load of 25 clients
• All other duties as needed
  
  

Qualifications

Position Requirement:

• High School Diploma or GED
• Three or more years of customer service experience, preferably in human services, and possess a demonstrated commitment to customer service.
• Professional or personal experience supporting individuals with disabilities, mental illness, or challenging behaviors is highly preferred.
• Must have a valid in-state driver's license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.