What are the responsibilities and job description for the Quality Clerk position at CEVALogistics?
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Pay Range: $16.00 - $22.00
YOUR ROLE
Responsible for ensuring established quality standards are maintained within the contract with the primary goal of increasing quality, safety, accuracy and process efficiency. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Perform In-process audit and random sampling for inbound, outbound, inventory, returns process audits using google forms and WMS computer system to ensure product accuracy, labelling, condition, packaging as per Routing Guides compliance and Client specifications.
Conduct VAS Projects, picking, packing, cluster-picking, put way, Returns and receiving process inspections for operational standards.
Completing and recording first article inspections ( FAI)
Utilize Google Sheets / Microsoft Excel / Google Forms to perform audits and record inspection results, analyse trends, and generate reports.
Support root cause analysis (RCA) for any identified discrepancies or quality failures.
Partner with Quality and operations teams to drive process improvements and corrective actions.
Participate in internal audits, compliance checks, and visual inspections across all warehouse processes.
Maintain documentation and quality dashboards, ensuring visibility of metrics and trends.
Promote and uphold company’s Safety & Quality culture continuous improvement initiatives.
Action discrepant material (return, sort, rework, scrap, provisional release) as directed by the customer.
Assist on-site customer and government quality assurance representatives as needed.
Assist in improving the Quality systems supporting ISO and OHSA standards and identify and assist in preventive action, process improvement and continuous improvement initiatives.
Meet customer expectations of quality, safety, service and value criteria.
Maintain quality performance data supporting QA Metrics tracking and performance improvement.
WHAT ARE WE LOOKING FOR?
Minimum 3 years' experience in warehouse, distribution canter/ 3PL operations.
High school diploma or GED.
Knowledge of shipping, receiving, RF picking, packing, cluster picking, returns and stocking processes in 3PL warehouse environment.
Experience in B2B/B2C fulfilment operations.
Experience operating or auditing using scanners and WMS systems.
Proficiency in Google Sheets, Microsoft Excel, and Google Forms (data entry, analysis, and charts).
Excellent attention to detail and ability to identify process deviations quickly.
Strong analytical and detail-oriented mindset leading to problem solving.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Physically able to stand, lift and walk warehouse floors and perform visual inspections regularly.
PREFERRED
Prior experience in Process Inspection/Quality Control in a Distribution or 3PL warehouse setting.
Exposure to ISO 9001 Quality Systems, RCA, or CAPA documentation.
Associate degree. Certification in computer proficiency for Microsoft excel/google sheets.
Basic understanding of Safety procedures (OSHA) within a warehouse environment.
Good written and verbal communication skills.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
#LI-KS1
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Pay Range: $16.00 - $22.00
YOUR ROLE
Responsible for ensuring established quality standards are maintained within the contract with the primary goal of increasing quality, safety, accuracy and process efficiency. Models and acts in accordance with our guiding principles and core values.
WHAT ARE YOU GOING TO DO?
Perform In-process audit and random sampling for inbound, outbound, inventory, returns process audits using google forms and WMS computer system to ensure product accuracy, labelling, condition, packaging as per Routing Guides compliance and Client specifications.
Conduct VAS Projects, picking, packing, cluster-picking, put way, Returns and receiving process inspections for operational standards.
Completing and recording first article inspections ( FAI)
Utilize Google Sheets / Microsoft Excel / Google Forms to perform audits and record inspection results, analyse trends, and generate reports.
Support root cause analysis (RCA) for any identified discrepancies or quality failures.
Partner with Quality and operations teams to drive process improvements and corrective actions.
Participate in internal audits, compliance checks, and visual inspections across all warehouse processes.
Maintain documentation and quality dashboards, ensuring visibility of metrics and trends.
Promote and uphold company’s Safety & Quality culture continuous improvement initiatives.
Action discrepant material (return, sort, rework, scrap, provisional release) as directed by the customer.
Assist on-site customer and government quality assurance representatives as needed.
Assist in improving the Quality systems supporting ISO and OHSA standards and identify and assist in preventive action, process improvement and continuous improvement initiatives.
Meet customer expectations of quality, safety, service and value criteria.
Maintain quality performance data supporting QA Metrics tracking and performance improvement.
WHAT ARE WE LOOKING FOR?
Minimum 3 years' experience in warehouse, distribution canter/ 3PL operations.
High school diploma or GED.
Knowledge of shipping, receiving, RF picking, packing, cluster picking, returns and stocking processes in 3PL warehouse environment.
Experience in B2B/B2C fulfilment operations.
Experience operating or auditing using scanners and WMS systems.
Proficiency in Google Sheets, Microsoft Excel, and Google Forms (data entry, analysis, and charts).
Excellent attention to detail and ability to identify process deviations quickly.
Strong analytical and detail-oriented mindset leading to problem solving.
Ability to work independently and manage multiple tasks in a fast-paced environment.
Physically able to stand, lift and walk warehouse floors and perform visual inspections regularly.
PREFERRED
Prior experience in Process Inspection/Quality Control in a Distribution or 3PL warehouse setting.
Exposure to ISO 9001 Quality Systems, RCA, or CAPA documentation.
Associate degree. Certification in computer proficiency for Microsoft excel/google sheets.
Basic understanding of Safety procedures (OSHA) within a warehouse environment.
Good written and verbal communication skills.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
#LI-KS1
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.
Information provided is true and accurate. False statements or information will result in the application voided.
Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.
Salary : $16 - $22
