Transformation Manager

Your Role

The Senior Manager, Transformation and Strategy serves as the right hand to the Regional Vice President of Ground and Rail, helping turn product priorities into clear, measurable results. This role provides strong project leadership, analytical insight, and cross-functional coordination to support the execution of key initiatives. Acting as an extension of the RVP, the Sr. Manager brings structure, visibility, and disciplined follow-through to projects that improve performance, customer experience, efficiency, and growth across the Ground and Rail network.

Key Responsibilities

• Partner with the RVP to translate priorities into actionable project plans, timelines, and structured reporting.
• Lead and coordinate transformation and improvement projects across Ground and Rail, ensuring milestones and deliverables are met.
• Build project plans, track progress, manage risks, and deliver concise, executive-ready updates that support informed decision-making.
• Conduct research, analysis, and business case development to evaluate opportunities and operational enhancements.
• Facilitate alignment across operations, commercial teams, finance, HR, and other functions to ensure coordinated execution.
• Support change management activities including communication planning, stakeholder engagement, and adoption tracking.
• Prepare clear, polished presentations, dashboards, and briefing materials for internal and customer-facing discussions.
• Identify process gaps and support the standardization and documentation of improved ways of working across Ground and Rail.
• Serve as a central coordination point for the RVP, ensuring visibility to barriers, risks, key decisions, and upcoming priorities.

What We Are Looking For:

• Bachelor’s degree required (or equivalent combination of education and experience).
• 5 to 8 years of experience in project management, transformation, consulting, PMO, or strategy execution.
• Proven track record supporting or leading large-scale transformation or change initiatives.
• Strong analytical skills with the ability to turn data into insights and clear recommendations.
• Exceptional project management discipline with the ability to structure complex work and drive outcomes.
• Strong communication and presentation skills; comfortable preparing executive-ready materials.
• Ability to influence without authority and build strong working relationships across teams.
• Highly organized, detail-oriented, and effective at managing multiple priorities in a fast-paced environment.
• Proficiency in Excel, PowerPoint, and project management tools.
• A proactive, resourceful, and solutions-oriented approach.