What are the responsibilities and job description for the Operations Supervisor position at CEVA Logistics?
Pay Range: $75,000–$80,000/year DOE
Schedule: Sunday–Wednesday | 9:00 AM–7:30 PM
Your Role
Are you a strong people leader with experience in logistics, transportation, or import/export operations?
We’re looking for an Operations Supervisor to lead daily departmental activities while ensuring excellent customer service, accurate shipment processing, and compliance with federal and international import/export regulations.
This role is ideal for someone who enjoys leading teams, solving operational challenges, and working in a fast-paced logistics environment.
What You’ll Do
- Lead and supervise daily departmental operations, including workload allocation, employee development, training, and performance management.
- Deliver excellent service to internal and external customers.
- Monitor team performance, productivity, and operational service standards.
- Review invoices, bills of lading, shipping statements, and other documentation for accuracy and compliance.
- Support the processing of duties, tariffs, price conversions, weights, and volumes for imported and exported merchandise.
- Work with customs officials as needed to facilitate the release of incoming freight and resolve shipment delays.
- Monitor and maintain customs clearance policies, procedures, and service standards.
- Conduct regular audits of shipment documentation and identify opportunities to improve client import/export processes.
- Partner with the Operations Manager to communicate progress, resolve operational concerns, and implement solutions.
- Lead or participate in departmental projects and continuous improvement initiatives.
- Maintain flexibility for occasional after-hours support and on-call rotation.
What We’re Looking For
- High School Diploma or GED required.
- 4 years of related logistics, transportation, import/export, customs, or similar experience.
- 1 year of supervisory or team leadership experience.
- Bachelor’s degree in International Business, Logistics, Supply Chain Management, Transportation, Finance, or a related field preferred, or an equivalent combination of education and experience.
- Strong understanding of shipping documentation and import/export processes.
- Intermediate proficiency with Microsoft Office and web-based/job-specific applications.
- Strong leadership, communication, organization, and problem-solving skills.
- Ability to analyze operational challenges, develop solutions, and effectively communicate recommendations.
- Ability to interpret governmental regulations, technical procedures, professional documentation, and business requirements.
- Strong written communication skills, including reports, business correspondence, and procedures.
Salary : $75,000 - $80,000