What are the responsibilities and job description for the Operations Supervisor position at CEVA Logistics?
Location: Millington, TN
Shift: 2nd Shift | 1:00 PM Start Time
Position Summary
We are seeking an experienced Operations Supervisor to lead second-shift warehouse operations in Millington, TN. The ideal candidate will bring strong frontline leadership experience within a high-volume warehouse or distribution environment, with particular strength in pick, pack, and ship operations.
This role is responsible for leading a large team of hourly employees, maintaining productivity and service expectations, monitoring operational performance, and ensuring the team safely and accurately meets daily goals.
Key Responsibilities
- Lead and oversee daily pick, pack, and ship operations during the second shift.
- Supervise, coach, motivate, and develop a large team of warehouse associates.
- Set clear daily expectations and hold team members accountable for productivity, quality, safety, and attendance.
- Monitor operational KPIs and performance goals, identifying areas that require immediate attention or improvement.
- Drive productivity while maintaining quality and accuracy standards.
- Coordinate labor and workflow based on daily volume and operational priorities.
- Identify operational bottlenecks and take action to maintain efficient product flow.
- Ensure employees follow established warehouse processes, safety procedures, and work standards.
- Provide ongoing coaching, performance feedback, and training to employees.
- Partner with other operational leaders and support functions to resolve issues and meet customer and business expectations.
- Support continuous improvement efforts focused on efficiency, workflow, quality, and productivity.
- Maintain a visible, hands-on leadership presence on the warehouse floor throughout the shift.
What We’re Looking For
- Previous warehouse or distribution supervisory experience strongly preferred.
- Demonstrated experience leading large teams of hourly warehouse employees.
- Strong experience overseeing pick, pack, and ship operations.
- Proven ability to drive productivity and operational performance goals.
- Experience monitoring KPIs and using performance results to coach teams and improve operations.
- Strong people leadership, communication, and problem-solving skills.
- Comfortable working in a fast-paced, high-volume warehouse environment.
- Ability to manage competing priorities and make effective operational decisions.
- Experience holding teams accountable while maintaining employee engagement and morale.
- Ability and willingness to work 2nd shift with a 1:00 PM start time.
Ideal Candidate Profile
The strongest candidate will be a hands-on operations leader, not someone whose experience has been primarily administrative. We are especially interested in individuals who have directly managed warehouse associates and can speak specifically to:
- The size of teams they have supervised.
- Their experience with picking, packing, shipping, and outbound operations.
- The productivity or performance metrics they were responsible for.
- How they handled employees or departments that were not meeting productivity goals.
- How they managed high-volume or peak-period operations.
- Examples of operational improvements they implemented.
- Their leadership and coaching approach on the warehouse floor.
Schedule Expectation
This position supports 2nd shift and begins at 1:00 PM. Candidates should be comfortable with this schedule before moving forward in the interview process.