Operations Supervisor, Managed Transportation

1st Shift (Day)

The Supervisor, MT Operations is a leadership role responsible for driving teammate productivity and ensuring successful execution of account plans. This position collaborates with Customer Strategy and Engagement Advisors to lead continuous improvement initiatives for both customer-facing operations and internal efficiency. The Supervisor manages daily operations, supports team development, and maintains strong relationships with internal stakeholders, external customers, and vendors.

Primary Responsibilities

• Manage day-to-day operations and execution of account plans.
• Support, coach, and mentor teammates to drive productivity and performance.
• Align with Customer Strategy and Engagement Advisors to lead continuous improvement initiatives.
• Understand and execute commercial agreements and ensure SOP compliance.
• Monitor KPIs and ensure compliance with Statements of Work (SOW).
• Ensure creation and maintenance of work instructions.
• Provide tactical operational reporting to customers.
• Identify process improvements and cost-saving opportunities using QDM methodologies.
• Collaborate with customers on daily execution tasks and issue resolution.
• Partner with Shared Services and Strategy teams to execute customer-specific improvements.
• Lead and support initiatives such as projects, QBRs, and MBRs.
• Engage with Shared Services to meet customer expectations and maintain service levels.
• Oversee team member training, onboarding, performance management, and succession planning.
• Ensure compliance with company policies, procedures, and applicable laws and regulations.
• Manage resource planning and team productivity.
• Execute staffing plans for new business onboarding.
• Perform other duties as required.
  
  

Education and Experience

• High School Diploma required.
• Bachelor's degree in Business or Supply Chain Management preferred.
• Minimum of two (2) years of supervisory experience preferred, ideally in logistics or transportation.
  
  

Requirements, Perks, And Benefits (US -- Exempt)

Physical - Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.
  
  

Equal Opportunity Employer

CEVA Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act
  
  

E-Verify Program Participant

CEVA Logistics Participates In The Department Of Homeland Security U.S. Citizenship And Immigration Services' E-Verify Program (for U.S. Applicants And Employees Only). Please Click Below To Learn More

• E-Verify Notice (bilingual)
• Right to Work Notice
  
  

CEVA Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@CEVA.com.

Perks and Benefits at CEVA Supply Chain

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD-D coverage
• Supplemental Life and Supplemental AD-D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty
  
  

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

For details on our comprehensive benefits, click here