What are the responsibilities and job description for the Global Key Account Manager (Consumer & Retail) position at CEVA Logistics?
YOUR ROLE
Account Management: Ownership of total CEVA Global business relationship with dedicated sector specified customer; aligning all business and financial commitments and company resources to success.
Customer Growth: Identify, develop, sell, initiate and provide operational oversight to increase CEVA business with assigned accounts
Ensure Customer Retention: Retain current business in all geographies
Customer Relationships: Expand relationships to the “C” levels with the customer in executive levels, clusters, and different business units worldwide.
Negotiations: Lead and co-ordinate negotiations with the customer in all major contracts and opportunities
WHAT ARE YOU GOING TO DO?
- Lead the development and implementation of account plan(s) including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and budget/target for business growth and development
- Identify and qualify opportunities for additional business. Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
- Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis. Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
- Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure
- Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
- Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a “no bid” level of confidence
WHAT ARE WE LOOKING FOR?
- Master’s degree advantageous
- Specific Logistics and/or multi-national focus
- Skilled relationship management professional with proven track record (10 years) in related experience with half of that being in a senior capacity
- 3 years commercial negations
- Network management experience (5 years)
- 5 years minimum experience in global account leader role
- 3 years minimum positive track record in P&L responsibility; multi-national sites
Desirable
- Mature judgment and decision-making
- C-Level training
- Smart Solution Selling experience
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.