What are the responsibilities and job description for the Quality Assurance Specialist position at Cetera Financial Group?
Job Description
Cetera is looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.
To be successful as a quality assurance specialist you should be incredibly thorough and able to help our company maintain the highest quality standards.
What You Will Do
Cetera is looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The quality assurance specialist's responsibilities include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.
To be successful as a quality assurance specialist you should be incredibly thorough and able to help our company maintain the highest quality standards.
What You Will Do
- Preparing and implementing quality assurance policies and procedures.
- Performing routine inspections and quality tests.
- Identifying and resolving workflow and production issues.
- Ensuring that standards and safety regulations are observed.
- Addressing and discussing issues and proposed solutions with superiors.
- Documenting quality assurance activities and creating audit reports.
- Making recommendations for improvement.
- Creating operating manuals.
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
- High school diploma/GED required.
- Degree preferred.
- Certificate in quality assurance is a plus.
- Previous experience in quality assurance or a similar field.
- Working knowledge of tools, methods, and concepts of quality assurance.
- Solid knowledge of relevant regulatory standards.
- Good communication skills, both verbal and written.
- Excellent data collection and analysis skills.
- Strong attention to detail.
- Decision-making skills