What are the responsibilities and job description for the Office Operations Manager （Bilingual in Korean) position at Cesna Recruitment?
The Office Operations Manager will oversee day-to-day office operations, executive support, cafeteria management, vendor oversight, and company-wide event planning. This role plays a critical leadership function within the General Affairs department, ensuring operational excellence, cost efficiency, and a professional, brand-aligned workplace environment.
General Affairs & Office Operations
- Support the Sr. Director of General Affairs with communication, reporting, and initiative follow-through
- Optimize departmental workflow and implement process improvements
- Lead administrative functions including CEO-directed errands and executive support
- Supervise and mentor a small operations team (3?4 members), including KPI tracking and performance management
- Manage departmental budgets, monitor expenses,and develop cost-saving initiatives
- Track and report budget spending status periodically to Sr. Director
- Manage office supplies, asset control, purchasing, and inventory
- Maintain vendor relationships, review contracts, and oversee service invoices
- Coordinate business travel arrangements for employees and executives
- Oversee cafeteria operations including meal planning, menu updates, vendor coordination, food inventory, and health/safety compliance
Event Planning & Hospitality
- Plan and execute internal and external corporate events
- Organize employee engagement programs and seasonal events (holiday parties, themed celebrations, wellness programs)
- Manage executive meetings and company-wide gatherings
- Coordinate venue booking, decor, catering, and logistics within budget
- Oversee VIP hospitality for corporate guests, executives, and CEO-directed events (including personal/family-related events as needed)
- Bachelor’s degree in Business Administration, Hospitality, Interior Design, or related field
- Minimum 7 years of relevant experience in general affairs, office operations, hospitality, hotel, or event management
- Experience in hotel/banquet management or service- oriented industries is a plus
- Strong attention to detail and refined aesthetic sense for workplace presentation
- Excellent communication, delegation, and time
management skills .
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Bilingual Korean/English preferred
- Must have a valid state-issued driver’s license with clean driving record (ability to drive approximately 50- mile radius as needed)