What are the responsibilities and job description for the Customer Service Representative position at Cesare's Collision Repair and Towing?
Job Responsibilities
- Greet customers upon arrival
- Gather necessary contact information and address customer needs
- Answer phone calls and assist customers
- Keep insurance adjusters and customers updated
- Upload estimates to insurance agencies and any other required documents to receive payment
- Collect deductibles (co-pays)
- Provide invoices and receipts for customer payments
- Input data and notes
- Close files in software systems for billing
- Perform all other tasks and duties as may be assigned by the Supervisor.
Education * High School Diploma or equivalent
- AA or Bachelor's degree
Work Experience * 2 years experience in customer service or clerical work
Skills * Prioritization, problem solving, excellent customer service, strong verbal communication, and basic computer skills
Job Type: Full-time
Pay: From $35,360.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
Salary : $35,360