Industrial Automation Service Technician

Service Technician

AIMM Services is a team of professionals dedicated to developing and delivering specialized services and assessments in the manufacturing space. We are seeking a

talented individual to plan, cultivate and accelerate the sale of services for our locations within the Industrial Solutions Network, the business unit of CED focused on U.S.

Manufacturing. AIMM Services provides a team-oriented environment where employees can realize personal and professional success and growth.

DESCRIPTION OF THE ROLE:

The AIMM Services service technician is responsible for executing AIMM-delivered client services and providing the highest level of client service in the industrial and manufacturing markets. Applicants must be highly organized and utilize a process- driven methodology to achieve these goals. This role is responsible for the performance, execution and client satisfaction of the AIMM delivered services

A strong background in electrical and mechanical on-site service work is desired.

Service technicians will work on a wide variety of tasks and projects related to the services business and are expected to carry out all outlined training and work in a safe manner in compliance with AIMM Service’s and the clients’ safety procedures.

This will be a territory-defined role that reports to the AIMM Services Business

Development Manager. There is a requirement to interact with other team members to deliver the best possible client experience.

POSITION RESPONSIBILITIES:

• Perform Simple Variable Frequency Drive Start-Ups.
• Complete on-site Asset, Network, and Safety assessments at client sites.
• Collect data for studies such as: Arc Flash, Lock Out/Tag Out, and IR studies
• Perform other functionally related duties as assigned and based upon skill level.
• Follow scope of work to complete documented service offerings at client sites.
• Follow or exceed client on-site safety and work requirements.
• Present technical findings to non-technical stakeholders at all levels of the organization to gain buy-in around both the concepts and the value of acting on design changes. Document work activities in an appropriate and professional report format.
• Articulate the value of service offerings to clients.
• Support clients in understanding their current state in order to improve their processes, mitigate their risk, or modernize their facilities.
• Successfully and safely complete projects on time and in scope while providing thorough and clear documentation before, during, and after the service.
• Interact professionally with all internal and external clients

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Previous experience working as part of a large, multi-disciplinary team completing full project life-cycle implementations. Demonstrated strong interpersonal, organizational, and written/verbal communication skills.
• Understanding of safe work practices in an industrial environment.
• Demonstrated ability to learn quickly and adapt to changing demands.
• Examples of being self-motivated and able to work independently.
• Experience using Microsoft Excel, Word, etc.
• 2 years of hands-on experience in an industrial/manufacturing work environment.
• Familiarity with Industrial Control Systems including PLC, HMI/SCADA, plant historian, motor control, motion control, etc.
• Understanding of safety codes, standards and best practices.
• High School Diploma with Industrial experience, Associate of Science Degree in

Engineering or Technology, or equivalent training

• Valid driver’s license.
• Licensed electrician strongly preferred.

TRAVEL REQUIREMENTS

• Must be flexible with regular travel throughout the territory.
• Must be flexible with overnight stays during the week.
• CED is an Equal Opportunity Employer/ Disability and Veteran status

Job Type: Full-time

Salary: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• Manufacturing: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road